Schedule:
Full time - 36 hours/week or greater
Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America)
Weekly Work Schedule:
Mon-Fri 8am-4:30pm
Job Information
Exemption Status: Non-Exempt
A Brief Overview
Accurately performs computerized indexing, scanning, quality checks, and auditing of patient health records.
Experience Qualifications
- 2 years Experience in medical office. Required
- Experience with PC or other computer-based applications.
Skills and Abilities
- Ability to work effectively and efficiently with co-workers, physicians, other departments and customers.
- Ability to use department software applications.
- Ability to maintain patient confidentiality practices on a daily basis.
- Ability to maintain all equipment in safe and proper working conditions and reports any malfunctions as appropriate.
What you will do
- Accurately preps, scans and indexes patient health record documents. Assists the management team with review of any issues or errors with documents or records
- Accuracy of 95% or higher for scanning and indexing patient health records/documents.
- Quality review and secondary quality review of all scanned documents within the third party scanning system (On Base) for accuracy of all scanned images of the patient health record.
- Exercises independent judgment in correcting errors with ability to identify and fix document errors within the hospital and/or clinic patient health record.
- Triage documents to identify those that could be documented directly in the EMR via an existing template or via standard nurse or physician documentation practices.
- Abstracts data from the patient record into the Epic EMR system
- Help and assist with Release of Information (ROI) requests and questions regardless of the arrival format (in person, phone call, email, fax, etc).
- Contacts providers for issues with record documents
- Daily review for accuracy of time record within the time system.
- Constantly contributes to a high level of customer satisfaction and process improvement. Has identified the customer service aspects of each day-to-day interpersonal contact and acts accordingly to maintain the highest level of service in order to exceed customer's expectations.
oCordial greeting and interactions with coworkers and all customers.
oTakes personal responsibility to make all customer interactions inside and outside the department as pleasant and smooth as possible. - Routinely uses policy and procedure manuals and other reference materials as necessary to ensure proper course of action and, adheres to SVH's policies.
- Practice HIPAA privacy rules and regulations on a daily basis
Required for All Jobs
- Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
- Performs other duties as assigned
Patient Facing Options
- Position is Not Patient Facing
Remote Work Guidelines
- Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
- Stable access to electricity and a minimum of 25mb upload and internet speed.
- Dedicate full attention to the job duties and communication with others during working hours.
- Adhere to break and attendance schedules agreed upon with supervisor.
- Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
- Hybrid
Scope
- No Supervisory Responsibility
- No Budget Responsibility No Budget Responsibility
Physical Demands
- Balancing: Occasionally 1-3 Hours
- Carrying: Occasionally 1-3 Hours
- Climbing (Ladders): Rarely less than 1 hour
- Climbing (Stairs): Rarely less than 1 hour
- Crawling: Rarely less than 1 hour
- Crouching: Rarely less than 1 hour
- Driving (Automatic): Rarely less than 1 hour
- Driving (Standard): Rarely less than 1 hour
- Eye/Hand/Foot Coordination: Frequently 3-5 Hours
- Feeling: Occasionally 1-3 Hours
- Grasping (Fine Motor): Frequently 3-5 Hours
- Grasping (Gross Hand): Occasionally 1-3 Hours
- Handling: Frequently 3-5 Hours
- Hearing: Occasionally 1-3 Hours
- Kneeling: Rarely less than 1 hour
- Lifting: Occasionally 1-3 Hours up to 20 lbs
- Operate Foot Controls: Rarely less than 1 hour
- Pulling: Occasionally 1-3 Hours up to 20 lbs
- Pushing: Occasionally 1-3 Hours up to 20 lbs
- Reaching (Forward): Occasionally 1-3 Hours up to 20 lbs
- Reaching (Overhead): Occasionally 1-3 Hours up to 20 lbs
- Repetitive Motions: Occasionally 1-3 Hours
- Sitting: Occasionally 1-3 Hours
- Standing: Frequently 3-5 Hours
- Stooping: Rarely less than 1 hour
- Talking: Occasionally 1-3 Hours
- Walking: Frequently 3-5 Hours
Working Conditions
- Burn: Rarely less than 1 hour
- Chemical: Rarely less than 1 hour
- Combative Patients: Rarely less than 1 hour
- Dusts: Rarely less than 1 hour
- Electrical: Rarely less than 1 hour
- Explosive: Rarely less than 1 hour
- Extreme Temperatures: Rarely less than 1 hour
- Infectious Diseases: Rarely less than 1 hour
- Mechanical: Rarely less than 1 hour
- Needle Stick: Rarely less than 1 hour
- Noise/Sounds: Rarely less than 1 hour
- Other Atmospheric Conditions: Rarely less than 1 hour
- Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
- Radiant Energy: Rarely less than 1 hour
- Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
- Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
- Hazards (other): Rarely less than 1 hour
- Vibration: Rarely less than 1 hour
- Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.