Job Description

Description

Document Quality & Records Management Specialist

Purpose: Provide operations support to various teams supporting the Federal Government in the processing of documents while maintaining a high degree of quality and integrity of information being stored, sent, and received.

Job Responsibilities

·       Meet or exceed performance expectations

·       Complete required training

·       Perform data entry using various applications

·       Perform quality control and tracks quality defects using a tracker

·       Plan, organize, and prioritize various tasks to complete deadlines

·       Receive, verify, and prepare documents for scanning

·       Digitize files stored in micromedia including but not limited to aperture cards and microfilm.

·       Scan and digitize large format records

·       Maintain knowledge of relevant technology and training

·       Conduct research and troubleshooting

·       Provide customer service

·       Maintain integrity and security of information added to all operating databases.

·       Perform administrative duties

·       Perform special projects assigned by management

·       Flexible with schedule and ability to work late shifts as needed

·       Professional written and verbal communication skills with management, team members and customers

·       Demonstrate experience working in a fast-paced environment

·       Read and conceptualize information using critical thinking skills

·       Demonstrate problem solving and decision-making skills

·       Multitask with various applications while maintaining a high degree of attention to detail.

·       Create, organize, and maintain information up to date

·       Plan, organize, and prioritize various tasks

·       Open to feedback, change and learning

·       Willing and able to cross-train in various tasks

 

Working Conditions:

·       Office environment

·       Business casual attire Monday – Friday

·       Lift and move boxes up to 25lbs

Qualifications

Minimal Required Qualifications

·       Bachelor’s Degree

·       Effective and professional written and verbal communication with team members, management, and customers

·       Eligible to obtain a Public Trust Clearance

·       US. Citizenship required

·       At least 2 years of experience:

o   Completing tasks using Standard Operating Procedures (SOPs), reference tools and guidelines

o   Working with Microsoft applications such as Teams, Outlook, Word, Excel, and PowerPoint

o   Data entry

o   Customer service

Preferred Qualifications

·       3+ years of experience working in Quality Assurance or Quality Control

·       2+ years of Records Management Experience

 

 

SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.