Diversion Specialist

About Divert

With development of several fully integrated, wasted food and energy production projects, Divert is in the midst of explosive growth. We need an experienced Project Developer to lead market-specific efforts to site, qualify, acquire, and develop projects throughout the U.S.

Belonging & Community

Divert is a People & Safety first culture, and our core values of Transparency, Agility, Innovation, Passion, and Win As A Team reflect our priorities. This is how we build mutual respect, trust and community. Our mission fosters a sense of belonging and community that is critical to our success individually and as a company.

Diversion Specialist - The dirtiest job you’ll ever love!

So you want to make an impact on our planet? Here’s your opportunity. The Diversion Specialist role is part investigator and part consultant. You are a sleeve-rolling, boots on the ground individual with a good pair of gloves and a strong stomach. Our Diversion Specialists are responsible for supporting the implementation and performance of Divert’s diversion programs and products, the backbone of our solutions. As part of the Customer Success team, you’ll work directly with Customer Success Managers and the Customer Data team to identify opportunities and support customers in the field to enhance diversion practices. This role requires curiosity, investigation and analysis. Yes, you’ll be analyzing food waste, but you’ll also have the opportunity to travel to major cities/towns across the Northeast and Mid Atlantic, work directly with Divert’s customers and make that significant impact you’ve been talking about.

Reporting to the Director of Customer Success you’re a strong self-starter, able to organize your time and priorities with minimal supervision. Responsibilities include but are not limited to:

Waste Assessments

• Travel 2-3 days/week for 3 weeks each month (home weekends) to customer locations primarily in the Southeast or Midwest

• Perform on-site waste audits at client locations. Gather insightful data, identify opportunities, and facilitate on-site training

• Perform waste assessments for prospective customers as part of the Business Development process and generate Assessment reports for distribution by Account Managers

• Work with Customer Success Managers to schedule assessments for all customers throughout the year

Store Training, Outreach & Performance

• Work with the Customer Success Managers to implement/provide training and monitor recycling programs

• Visit stores following new launches to perform pulse checks, ensure compliance and participation

• Act on the insights derived through experience, communication and data to improve store-level recycling during store visitations

• Appropriately respond to store problems/issues and resolve in a timely fashion - keep all stakeholders engaged & informed as needed

Diversion Opportunities & Program Enhancement

• Continue to identify opportunities to add value for customers through your expertise on Divert’s programs/products and presence in stores and waste generator locations

Candidates for this position must have/be able to:

? 0-3 years’ experience in retail, supermarket, or waste management experience.

? Strong organizational skills, attention to detail, analytical/problem-solving abilities

• Proactively seek opportunities for improvement and implement new initiatives with enthusiasm

? Basic understanding or comfortable with the following is a requirement:

Microsoft Excel, Microsoft Word, email.

Driving as part of the workday (must have current drivers license and pass RMV background check)

The ideal candidate...

• Is passionate about our planet and reducing our carbon footprint

• Has the ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions

• Enjoys “getting their hands dirty” by digging into complex operations

• Takes a high degree of ownership over their work

• A clear communicator with professional presence

• Effectively define objectives and priorities

• Has strong listening skills; open to input from other team members and departments

• Has the ability to lead through influence

• “Big picture” thinker, a key to addressing top-level concerns and finding the best path forward from all of the available data

What's In It For You?

• Compensation Range: $60K - $70K annually

• Health, Vision and Dental Benefits (effective the first of the month following your date of hire!)

• Life Insurance

• 401K with Safe Harbor company match

• Paid Time Off

• Opportunities for Advancement with a Rapidly Growing, Mission-Driven Organization

Location / Work Setting: United States; Southeast or Midwest

Divert Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Divert works with the top retailers in the industry, including Ahold Delhaize, Albertsons, CVS, Kroger, Target, and others, and nearly 5,400 retail stores across the U.S., providing technology, logistics, and anaerobic digestion facilities to help retailers reach their sustainability goals. The company processes more than 232,000 tons of wasted food a year and, through its collaboration with some of the nation’s largest food retailers and relationships with local food banks and nonprofits, Divert has facilitated the donation of more than 10 million pounds of food to people, rather than going to waste.

Having recently taken in $100 million in growth equity from global private equity firm Ara Partners, Divert is in an exciting period of growth and poised for rapid expansion of its team and business. The company is seeking incredible talent and leaders who truly embody its mission and are eager to make an immediate impact. Divert maintains a fast-paced and collaborative environment with a culture valuing technology, innovation, and work-life balance. The company is widely-recognized as a pioneer in its industry and was recently awarded the Future 5 of Boston Tech by Built-In Boston.