District Manager

Accountability

Reporting to the Director of Operations. A District Manager is responsible for brand management and revenue growth through planning, direction setting, operational focus, financial results, management, coaching of inrestaurant leaders, and employee development for a group of multi-unit restaurant leaders within a specified geographic area. District Managers must have a strong commitment to guest satisfaction when interacting with others.

Key Business Areas

A Key Business Area is an area of performance in which the District Manager must be successful in meeting their accountabilities. Successful results in Little Caesar’s Key Business Areas are supported by the following behaviors or actions:

• Represents Campbell Oil Company’s Core Values
• Oversees profit, sales, and guest count growth for assigned geographic area. Works with General managers (GMs) in assigned area to develop and execute growth plans.
• Managing cost controls, including food and paper, labor, and operating supplies.
• Prepares and interprets financial and operational reports and schedules, analyzes data, and develops solutions to ensure operating goals are achieved.
• Analyzes and identifies gaps in area operational performance and addresses them to maximize performance and achieve goals.
• Leads the annual area planning process by aligning area goals with the corporate strategic annual operating plan.
• Consistently and effectively communicates the company’s objectives to all store management teams through organized and scheduled conference calls, meetings and/or electronic communications.
• Encourages General Managers to promote Little Caesar’s through community involvement activities and coaches General Managers to develop and execute their local store marketing plan to drive sales and guest count.
• Hires, trains, and develops General Managers and Restaurant Managers and proactively builds bench strength for future management needs.
• Facilitates the successful roll-out of new programs for the assigned geographic area.
• Develops and executes people plan for the assigned area which reflects high standards through bench and succession planning, consistent mentoring, feedback, and people development.
• Works to create and maintain an enjoyable and respectful environment for our guests and employees throughout the assigned geographic area.
• Actively works to resolve and prevent employee relations issues and partners with the Human Resources Manager on investigations and follow-up activities. Take appropriate disciplinary measures as warranted.
• Monitors compliance with Little Caesars Brand Standards, policies and procedures, all health codes and other regulatory requirements and employment laws.
• Checks equipment and facilities for compliance with corporate standards and takes corrective action when required.
• Oversees that proper security procedures are in place to protect employees, guests and company assets.
• Builds relationships with support departments and franchisees and encourages managers to do the same.
• Partners with Franchise Business Leaders and other Operations Coaches to build Brand Unity and share best practices.
• Completes and submits all reports, documentation, and other administrative requirements in a timely manner.
• Performs all other tasks and duties as assigned.

Our Mission:

To deliver exceptional experiences... by providing high quality products and services to our customers and delivering long-term value to our associates and shareholders.

Our Vision: We will leave people better than we found them... We will improve the lives of those around us by building enduring relationships on a foundation of family values.

Our Core Values:

RESPECT: We will treat others as we want to be treated. We will be professional, empathetic, and value the personal needs of others. We will demonstrate these through our words and actions.

INTEGRITY: We will build trust in all that we do. We will always be open and honest with all communication while holding ourselves to a high moral standard.

TEAMWORK: We will communicate and collaborate to succeed. We will work together to achieve our successes and promote an environment where individuals have an opportunity to grow.

COMMITMENT: We will have a passion for exceeding expectations. We will be accountable and challenge ourselves to continuously improve in all aspects of the business.

CARING We will care for our Team Members, Customers, and Communities by being kind, showing grace, valuing each other, supporting our communities, and serving God by serving others.

REQUIREMENTS

• Must be able to lift and carry supplies and equipment weighing up to 50 lbs.
• Must be able to bend, stoop, reach and lift.
• Must be able to hear well in a loud environment to respond to employee and guest needs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Must be able to work around potentially hazardous chemicals.
• Must have sufficient mobility to move and operate in confined work area.
• Must be able to observe staff and all aspects of restaurant operations.
• Must be able to work inside and outside of the restaurant.
• Must be able to operate the Little Caesars point-of-sale system.
• Must be able to drive, stand, sit, and walk for extended periods of time.
• Must be able to travel frequently (up to 75%), including overnight stays and airline travel when applicable.
• Must be able to tolerate extreme temperature changes in kitchen and freezer areas.
• Food Safety Managers Certificate required.
• Ability to handle high stress situations.
• Excellent oral and written communication skills and the ability to communicate with all levels of the organization.
• Ability to communicate effectively in the English language.
• Ability to coach and motivate others to achieve area and corporate goals.
• Strong problem-solving skills and the ability to partner with others to achieve results/resolution.
• Excellent interpersonal skills with the ability to negotiate and influence.
• Places a value on diversity and shows respect for others.
• Excellent financial and business acumen.
• Proven ability to manage multiple priorities simultaneously with a strong attention to detail.
• Ability to work weekends, holidays, days, and evenings.
• Licensed to operate an automobile without hours of operations restrictions.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Campbell Oil Company may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This does not constitute a contract for employment and may be changed at the discretion of Campbell Oil Company with or without notice.