AddressPosition Purpose:
The District Human Resources Manager (DHRM) plays a key role in establishing a customer service culture by driving the effective execution of HR processes. The DHRM is responsible for the planning and delivery of processes for talent management, performance management, and associate engagement for a district of 8-12 stores, with the goal of developing a workforce that achieves excellence in driving business results, customer service, and Company Values.
DHRMs provide coaching and advisement to district/regional leaders, store leaders, and Associate Support Department Supervisors (ASDS). The DHRM also works as a contributing and flexible member of the district team by assisting other team members in meeting workload demands.
Key Responsibilities:
- Ensuring effective HR Review, succession planning, and development of the leadership pipeline for the district
- Ensuring consistent quality in selection, assimilation and training of salaried managers within the district
- Providing coaching and consulting on development planning for district and store leaders
- Improving workforce diversity
- Coordinating hourly job fairs, facilitating RMA forums, and maintaining local hiring partnerships
- Partnering with store managers on the selection and ongoing training of ASDSs
- Monitoring the effectiveness of planning and executing for salaried and hourly training plans
- Facilitating, monitoring, and supporting the performance management process in a timely and effective manner, including code calibration
- Providing partnership and counsel on all terminations and demotions
- Partnering with store leadership to engage and coach associates on the floor to facilitate a customer service culture
- Ensuring effective use of Company recognition and communication processes
- Conducting store HR Town Hall meetings and following up to ensure effective execution on issues
- Supporting leaders in Employer of Choice survey administration, feedback, and action planning
- Partnering with the HR Service Center on staffing, associate relations, and other transactional processes
- Taking a leadership role in the execution of organizational change initiatives impacting the district or stores
- Serving as a first responder for labor, workplace violence, and other similar events and partnering with the Regional Associate Relations team to determine next steps and ensure final resolution
- Partnering with district leaders on strategic plans to drive business results, customer service, and alignment with Company Values
- Supporting all aspects of HR during new store openings, closings, or relocations
- Actively participating in store walks, district staff meetings and other operations activities with DM
Direct Manager/Direct Reports:
- DHRM position reports to a Regional HR Director.
- 8-12 ASDSs have a dotted-line reporting relationship to the DHRM.
Travel Requirements:
- Typically requires overnight travel 20% to 50% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Bachelors degree in Human Resources or related field
- Analytical, with knowledge and experience in operational, sales and management.
- Ability to work a flexible schedule
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 8
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- None
