Distribution Support Rep - Gainesville

Distribution Support Representative - Gainesville

Work Location: 2294 Skelton Road, Gainesville, GA 30504

Job Summary

The position provides administrative support to the Gainesville Distribution Area.

Job Responsibilities include:

• Answer phone calls in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled
• Support SERP activities by assisting with manpower tracking, logistics, and other duties as assigned with potential for overnight travel
• Serves as the timekeeping administrator
• Coordinate meetings by scheduling conference rooms, handling catering requests, reserving audiovisual equipment, etc.
• Help sort and distribute incoming mail
• Maintain a high level of customer service by coordinating internal and external customer requests
• Handle iExpense for the group (expense statements, mileage, procurement card charges)
• Order office supplies
• Maintain confidential information including archiving of business records
• Update on call information in ARCOS
• Support Region SERP activities by assisting the Storm Center with the creation of Storm Teams in Manpower Tracking and other support duties
• Candidate must be available to work overtime during storm duty - this could include evenings, weekends and/or holidays.

Job Qualifications

Education

• High School diploma or equivalent required
• College coursework and/or degree are a plus.
• Certification as an administrative professional is a plus.

Job Experience

• At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a business setting preferred.
• Prior data entry and reporting experience.
• Previous experience using an online time recording system/software preferred.
• Expense reporting knowledge a plus.
• Experience working with a diverse group with multiple needs preferred.
• Suitable years of experience working within dispatching and systems support is a plus.

Knowledge, Skills & Abilities

• Candidate must successfully qualify on the EEI SASS test.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Knowledge of Oracle HCM, ARCOS, MAXIMO, JETS, CAMP, GRITS desired
• Experience with CSS preferred.
• NJUNS
• GA 811 Locate tracking
• Effective communication skills
• Excellent customer service skills
• Organizational skills-maintaining calendars, scheduling/coordinating meetings
• Ability to prioritize tasks
• Ability to solve problems in a timely manner
• Team player by assisting in other areas when necessary
• Ability to adapt to a changing environment
• Flexible, multitask oriented, ability to meet deadlines, work with minimum supervision
• Knowledge of Company operations, policies and procedures

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4679

Job Category: Administrative & Clerical

Job Schedule: Full time

Company: Georgia Power