Distribution Coordinator

• Ongoing reviews of utilization of dedicated delivery system to improve service and reduce costs
• Provides back-up support for export container dispatch operations
• Acts as a key interface with carriers and Customer Service regarding emergency delivery requests
• Review and coordinate packaged product returns from customers with carriers and Customer Service
• Responsible for maintaining adherence to our TLM and Quality programs as they relate to our package product operation
• Responsible for assigning and load planning of warehouse orders for domestic LTL and FTL shipments
• Managing and work designation for on site material handlers, between LTL, FTL and export container shipment loading
• Assist in the administration of inventory control functions to ensure accurate inventory levels
• Role also includes coordination with production packaging team, verifying production planning and communicating to customer service team

Package operations management:

• Lead point of contact for resolution of daily carrier issues such as missing or damaged freight 
• Obtain freight rates and coordinate shipments with the warehouse for emergency deliveries in Eastern Canada
• Process and arrange all courier shipments
• Administrative process review and analysis and implementation of improvement opportunities for Eastern Canada 
• Working with carrier(s) and Transportation to identify and implement system improvements for package shipments
• Month end reporting of warehouse volumes for all warehouse operations and custom exports
• Complete daily product transfers from third party warehouse

Dispatching:

• Knowledgeable of dispatching processes and able to adapt to utilization of software to support operation
• Vacation coverage for dispatching function

Quality:

• Review and maintenance of TLM, ISO and TDG requirements for package shipments to ensure compliance by both carriers and the National Warehouse 
• Review and process product returns, measuring quality, frequency and credits to customers

Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion

• Strong Computer skills
• Analytical and problem solving skills
• Ability to work independently with minimal supervision
• Able to meet stringent deadlines
• Strong interpersonal, organizational, communication and NAL skills
• Strong focus on customer needs, quality standards, and distribution capabilities.
• In depth understanding of Petro Canada’s TLM and Quality programs
• Strong working knowledge of SAP and MS Office preferred
• Lubricants product knowledge preferred