Dispatcher | Long Beach (Hq)

WHO WE ARE:

Protecting lives.

Controlling traffic.

Looking good in orange.

Traffic Management, Inc. is the largest privately-owned minority business based in the United States. TMI is well equipped to provide best in class products and services that include traffic control services, engineering, equipment rentals, product sales, sign manufacturing/installation and 24/7 emergency dispatch response.

TMI utilizes a proprietary technology which is a shared, yet secure, cloud-based communication and project management system called “TM-Soft”. This enables TMI clients to share real time needs in terms of changing equipment, driving directions, traffic control, crews as well as crew contact information, documents, and location maps that show existing or new conditions overview of jobs – no matter how complex.

Our team is growing and we’re looking for people who are passionate, think differently, and want to make an impact.  In our fast-paced, ever-changing environment, our team members accept that challenge and are willing to take on new tasks and activities and make a difference. Join us for a rewarding career with opportunities to innovate, have fun and be part of an extraordinary work culture.

WHO YOU ARE:

A motivated team member dedicated to helping the company grow through supporting the department’s operations. As an expert in finding new opportunities for sales your understanding of the markets and products will help the service and product sales for each region grow.

WHAT YOU’LL DO:

Search for new opportunities in developing relationships to grow your assigned region. You will help grow the business through creating sales quotes and searching for new opportunities for business development. You will be the primary support for our Sales Account Managers and their assigned branches.

ESSENTIAL DUTIES:

• Coordinate, schedule and dispatch Traffic Controllers as well as appropriate company vehicles or equipment to job sites
• Work closely with the project management team. Help with take offs when needed
• Assist branch assistants with tracking equipment on rental ins/outs
• After-hours calls during the week
• On-call as scheduled which will include some weekends
• Assist other offices with coordinating personal and field support as well as dispatching
• Develop and/or maintain tracking method for documenting dispatch efforts as it pertains to Traffic Controller response records
• Work with branch assistants on fleet & facility inspections as well as warehouse inventories.
• Assist Area Manager with safety meetings.
• Maintain and foster good working relationships between field crew and Project Managers
• Be able to work with Traffic Control plans and understand the field resources required for the job
• Maintain availability and/or coordinate on-call efforts after hours
• Monitor employee time off and be able to find coverage to ensure proper job implementation
• Report to Area Manager employee problems and/or concerns that may impact field operations

REQUIRED KNOWLEDGE:

• Construction knowledge is required. MUTCD knowledge is preferred.
• Basic math skills
• Ability to read traffic control plans
• Proficient in MS Office applications, google maps, TM Soft (Proprietary Software)

SKILLS:

• Ability to work well with others in a team environment
• Problem solving
• Organizational skills and strong multi-tasking ability
• Excellent communication and interpersonal skills
• Ability to learn new skills on the job quickly
• Maintain a positive work environment
• Must be able to handle a high-volume call environment

EQUIPMENT OPERATED:

• Computer
• Phones 

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Requires standing & sitting for prolonged periods of time
• Requires lifting up 50lb
• Requires using hands to handle, control or lift objects
• Requires being outside and exposed to environmental conditions
• Requires being in construction environment
• Requires repetitive movement
• Exposure to work near moving mechanical parts, heavy equipment and moving vehicular traffic
• Exposure to reasonable noise levels
• Clarity of vision at 20 inches or less

EDUCATION AND EXPERIENCE:

• Minimum High school degree (or equivalent)
• Valid California Driver’s License and good driver’s record (must be insurable through company policy)

PAY:
The salary wage for candidates who will work in Long Beach is $66,560. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, type, and years of experience within the industry, education, etc. Traffic Management, Inc. is a multi-state employer and this salary may not reflect positions in other states.