Dispatcher

Job

Title Dispatcher

Job Summary Dispatches service workers to specific work locations to provide assistance to customers or perform predetermined job roles General Accountabilities Reviews work orders from departments or complaints from customers and records type and scope of service to be performed. Determines and schedules orders according to urgency. Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance. Receives check in calls from service workers by radio, telephone, or in person. Informs workers of type and location of work to be performed and dispatches workers to job. Keeps records of repairs, installation, removal of equipment or appliances, and hours required on each job. *The company reserves the right to add or change duties at any time.

Job Qualifications Education: High school diploma or equivalent Experience: A few months to one year of related experience Skills Excellent verbal and written communication Active listening Coordination Monitoring Active learning