Position: Dispatcher-IAH
Location: Houston, TX
Reports to: Branch Manager-IAH
Employment Shift: Full Time, non-exempt under the Fair Labor Standards Act
Travel: Travel not required
Responsibilities, not limited to:
- Prioritize, schedule and dispatch freight for pick-up, and delivery via the local cartage network.
- Interact with Branch offices, customers and cartage agents to rate and quote shipments.
- Communicate with cartage agents as needed to ensure shipment handling and delivery practices meet customer expectations.
- Work alongside operations team to ensure a high level of customer satisfaction and operational efficiency.
- Monitor freight movement using various internal and external applications.
- Performs other related duties as assigned.
Skills and Qualifications, not limited to:
- 1-3 years minimum experience preferred
- Effective communication skills
- Excellent organizational skills
- Ability to prioritize, multitask and manage time effectively
- Ability to routinely meet deadlines
- Attention to detail and accuracy
- Continual desire to learn and expand industry knowledge
- High level of resourcefulness and initiative
Note: The above is a general outline of the responsibilities of this position and may be adjusted, modified, or expanded as required.