Dispatcher - Bilingual

Build Your Career. Build America’s Future.

Vulcan Materials Company is the nation’s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it’s more than starting an exciting career – you get to make a difference for millions of people every day across the country.

What You’ll Do:

• Direct Loading and Delivery. Direct Plant Operators, Loader Operators, Drivers, or Batch Plant Operators regarding which material to load on trucks. Direct Drivers regarding which customer job site to receive delivery.
• Know Business Demands. Become thoroughly familiar with the day’s business demands by reviewing schedule and individual customer orders and the beginning of and continuously during shifts.
• Follow Loading Procedures. Weigh Company and non-company trucks on truck scale before and after being loaded with aggregate products. Write or print delivery tickets for all loads of material leaving the yard.
• Report Issues. Immediately report any delivery problems to service or sales representatives for quick resolution or mitigation.
• Receive Customer Orders. Receive customer orders, mostly by telephone, but also from drivers on Company radio, service or sales representatives over radio or in person, and occasionally by customers in person. Assist customers in identifying proper products needed for specific end uses. Advise customers on Company order confirmation and delivery policies. Record customer orders on order form and in schedule book as received.
• Determine Schedules. Tactfully balance cost effective delivery times and rates for Company with customer demands. Make schedule for drivers for next business day in correspondence with customer order requirements.
• Complete Daily Reports. Complete reports daily on product sales, product allowances and adjustments, delivery problems, and other matters.
• Additional Responsibilities. Other duties as assigned.

Skills You’ll Need:

• Interpersonal Skills. Must have ability to maintain satisfactory customer relations. Must be able to work independently and make decisions while providing excellent customer service by phone and in person. Must be able to communicate effectively with both customers and truckers.
• Time Management Skills. Must have ability to plan ahead to effect timely product delivery according to schedule, work at a fast pace, and prioritize work. Must be able to handle multiple tasks concurrently and work well under pressure.
• Product Knowledge. Must have knowledge of paving, concrete, and construction materials and trucks. Must also have knowledge of transportation requirements and regulations.
• Technology Skills. Must be skilled in using computers to record information and create reports.
• Scheduling Skills. Must be able to schedule and organize large numbers of people and equipment efficiently and quickly.
• Driving Skills. Valid driver's license is required.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 45 – 55 per week

Schedule:

• 10 hour shift
• 12 hour shift
• Monday to Friday

Language:

• Spanish (Required)

Ability to Relocate:

• Abilene, TX 79601: Relocate before starting work (Required)

Work Location: In person