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Salary
BID/JOB ANNOUNCEMENT
ANNOUNCEMENT #: 084-2024-038 DATE: 2/27/24
JOB TITLE: Dispatcher – Asphalt TITLE CODE: 8322
# OF VACANCIES: 2 PAY GRADE: PR
2023 SALARY: $48.90/Hourly
Dispatcher – Asphalt
Department of Transportation
In-House Construction Division
This position is open to the public and all current city employees covered under the City’s Collective Bargaining Agreement with the County, Municipal Supervisors and Foremen Local 1001 (Bargaining unit 54)
Only employees in City job titles in this bargaining unit are eligible to bid.
BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en
AND
1. Check the box on your profile titled “Currently employed by the City of Chicago”
2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)
3. Select your correct bargaining unit
FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION
Under general supervision, work in the Department of Transportation, assigned to staff an asphalt district office or the central office for asphalt operations, performing a variety of dispatch / communications and administrative activities to support the work functions of asphalt work crews in the field, and performs related duties as required.
- Asphalt District Office
o Accesses 311-CSR system to generate daily worksheets for crews with assignment and location of potholes to be filled/repaired.
o Receives deliveries of cold patch asphalt at district office yard and prepares and completes load tickets to track the usage of asphalt materials.
o Takes calls from department personnel, aldermanic offices and other city departments reporting potholes in the district; enters data into the 311-CSR system to create service requests.
o Receives calls from crews reporting potholes repaired and jobs completed; accesses 311-CSR system to update records and closes out service requests.
o Maintains contact with crews in the field and relays information on work priorities or emergency requests for pothole repairs; receives and relays messages between field and central office.
o Reviews for completeness and accuracy daily worksheets submitted by work crews detailing work completed, size of crew and hours worked, equipment used, and asphalt materials expended during work shift.
o Uses Excel to maintain and update work records, track data, and prepare productivity reports.
o Maintains the security of district office, ensuring office and yard area are locked and secured.
- Central Office
o Prepares work schedules and generates work sheets with the location and routing of jobs to be completed by specialized work crews (e.g. paver or grinder crews)
o Answers phones and responds to inquiries, complaints, and emergency requests for services from alderman, public officials, and the public.
o Performs field survey and checks work completed to assess complaints from the public relating to damage to property or poor quality of work.
o Reviews aldermanic menu of requests for asphalt work to plan, prioritize and schedule work projects as directed by management.
o Monitors and tracks the daily amount/tonnage of asphalt (e.g. hot mix) picked up by city trucks at plants and used in the field and prepares related reports.
o Requests and obtains required construction permit for asphalt projects.
o Maintain contact with foremen of work crews to ensure work is progressing and arrange for additional resources as needed, and relay directives between central office and the field.
o Access records on various systems (e.g. Projects system, 311-CSR) to maintain project records, update project and work schedules and close out completed projects.
o Maintains and tracks data of section’s work accomplishments (e.g. potholes filled/repaired, street paved/resurfaced) and prepares productivity reports.
Additional duties may be required for this position.
QUALIFICATIONS - EXTERNAL
- Two years of experience working in a field or office position involving paving and repair of street surfaces using asphalt materials and /or related equipment
- This position requires candidates to pass a written job knowledge exam. Test results will be sent out by the Department of Human Resources after the test results have been compiled and analyzed. Applicants who successfully apply for the position, meet the minimum qualifications, and possess the qualifications best suited to fulfill the responsibilities of the position will be hired in seniority or lottery/random order.
Location: Varies
Days: Monday – Friday
Hours: Varies
Application Period: 2/27/24 to 3/11/24
THIS POSITION IS IN THE CAREER SERVICE
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
City of Chicago Department of Human Resource
Brandon Johnson, Mayor Sandra Blakemore, Commissioner
Applications for this position will be accepted until 11:59 pm CDT on 3/11/24.
