Dispatcher

We are looking for a full time employee to join our team! This is a key position within our organization. Hoping to find a candidate with a long term desire to learn and grow with company.

We are hiring for day shift.

Available sShifts= Wednesday - Saturday (3 12 hour days and 1 half day)

Sunday-Wednesday (3 12 hour shifts and 1 half day)

Qualifications

• Education: High school diploma or equivalent

• Experience: A few months to one year of related experience

• Must have good knowledge of the Portland Metro area

• Some general vehicle knowledge, understanding the difference between front wheel, rear wheel, 4 wheel, and all wheel drive.

• Excellent customer service skills

• Excellent verbal and written communication

• Ability to remain calm and professional when customers are stressed or upset

• Must be detail oriented, able to work in a fast paced environment, and be able to multitask at varies times

Responsibilities:

Communicate with customers and employees through various channels

Take inbound from customers looking for our service.

Respond promptly to customer inquiries

Help customers with questions and scheduling services

Respond to incoming email and phone messages from customers

Enter customer information and quote accurate rates.

This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.