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SalaryYou Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Within the Technology Portfolio Management team, the Portfolio Management Transformation Director will lead a team responsible for driving our transformation forward optimizing and defining processes and tools supporting the technology investment for the enterprise and optimizing our forecast and cost model. This pivotal role will be responsible for defining and implementing changes to the existing model and defining the future state, leading us towards a consistent and efficient operating model to drive transparent and effective investment decisions while bring the enterprise along through in depth change management.
As a leader of a high-performing technology portfolio organization, this candidate will have a business-oriented and data-driven mindset, passion for process and tooling innovation, and possess the ability to partner with others at multiple levels to drive changes to key business processes. This role will require strong change management and effective communication to evolve the way we manage our investment.
This is a hybrid role based in New York or Phoenix; Hybrid colleagues work a mix of in-office and virtual days, coming into the office 3 days per week. Leaders and colleagues will plan common days for in-person connection, collaboration, and events.
What you’ll do:
- Manage enterprise-wide design and governance of portfolio management practices focused on driving continuous optimization of processes, tools and insights to effectively manage the technology investment enabling continuous transparency into forecast and actuals.
- Define and support multi-year roadmap to enable end to end capabilities to achieve outcomes.
- Manage change management at scale across the enterprise, creating playbooks, trainings and creative ways to drive adoption at scale.
- Define requirements and prioritize backlog to enable tools that will drive greater insights into our technology investment.
- Establish and champion a consistent taxonomy, reporting and metrics with Portfolio, Engineering, and Product leaders to enable data integrity, increase adoption and drive decisions.
- Build an effective change management and feedback approach with Technology, Business, Product, and Finance partners to identify and action continual improvement opportunities.
- Lead and build high performing team, inspiring employee engagement, retention, progression, and performance management in a fast-paced environment.
Who you are:
- An excellent communicator with the ability to engage, influence, and inspire others to work towards shared outcomes.
- Intellectually curious and data-driven – Ability to proactively ask questions and design a data model to answer them; prior experience in financial scenario modeling, data analytics and executive summarization to avert risk and drive actions
- Continual Improvement and Innovation – Passion for continual improvement, process design, and automation; seeks new ways to improve effectiveness, quality, and compliance
- Stakeholder Management – Confident and clear communication and relationship building skills, to influence without authority
- Automation and PPM / Agile Lifecycle Tools - Well-versed in the processes and tools that drive Technology portfolio and financial management such as Rally, Jira, Clarity, Apptio, Oracle, and Ariba.
- Results Oriented – Track record of driving results across multiple channels and initiatives in a fast paced and dynamic environment.
- Familiar with Agile and SAFe methodologies; empathetic to Agile team needs.
- 5+ years of experience in Technology portfolio management, leading, developing, and mentoring high performing teams
Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
