Director, Strategic Services

The St. Joseph Health System (SJHS) is an integrated healthcare delivery system sponsored by the St. Joseph Health Ministry and organized into three regions: Northern California, Southern California, West Texas/Eastern New Mexico.
SJHS provides a full range of care from facilities including 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics, and physician organizations. SJHS maintains a "continuum of care," matched to the diverse needs of the urban centers, smaller cities and rural communities in three states. For the third year in a row in 2009, the Gallup Organization awarded the St. Joseph Health System its highest honor- the Great Workplace Award. SJHS provides exceptional benefits, opportunities for advancement and relocation within the system.
The St. Joseph Health System is comprised of four core values - Service, Excellence, Dignity, and Justice- and are the guiding principles of all we do.
Job Summary:
Responsible for working with Strategic Services team members as strategic and consultative resource for SJHS President's Council and Local Ministries as requested by the President's Council or as defined in Strategic Services Department roles and responsibilities. Conducts business utilizing and optimizing the St. Joseph Way methodology. Supports Strategic Services SVP, VPs and AVPs in management of projects as requested and defined in approved project request forms. Provides oversight of team's analytical staff in completion of project deliverables
Essential Functions:
Support Strategic Services SVP, VPs and AVPs in management of projects as requested and defined in approved project request forms. Provide oversight, mentoring and direction of team's analytical staff in completion of project deliverables as related to assigned projects.
Collaborate and support Health System and Local Ministries' planning, research and strategic development activities. Provide ad hoc facilitation as requested.
Conduct business and complete work utilizing and optimizing St. Joseph Way methodology.
Innovate and drive rapid development of standard work for processes involving use of data.
Translate complex quantitative information into presentations and reports that are easily understood by leadership. Summarize and report key analytical findings to all levels of management at the Health System and at the Local Ministries.
Direct the development and distribution of, but not limited to the following resources: Service Line Analysis; Annual Market Assessments including quarterly updates; Competition Reports, Nationwide and Statewide Trends, Clinical Quality Measurement and Reporting, Ministry Effectiveness Strategy, Value Propositions, Profitability Analyses, Feasibility Studies, External Benchmarking and additional ad hoc reports as requested.
May be called upon to serve as technical resource for department data products including but not limited those associated with Strategy, Market Intelligence, Business Intelligence, Clinical Quality, Marketing, Business Development and Finance.
Knowledge / Skills / Abilities:
• Sophisticated problem resolution skills in the context of values-based competencies.
• Ability to utilize resources effectively to maximize competing needs with a high degree of customer focus.
• Strong organizational, communication, interpersonal and leadership skills.
• A minimum Intermediate level, working knowledge of Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, and Visio.
• Understanding of budget management principles.
• Ability to promote innovation and future state thinking.
• Awareness and understanding of emerging trends and technologies in health care
• Demonstrated commitment to core values.
• Ability to manage difficult and complex issues and produce results in ambiguous circumstances.
EDUCATION: Bachelors degree in Business, Mathematics, Statistics, or Health Care related field required; Master's degree preferred
EXPERIENCE:
• Minimum 5 to 10 years experience in health care IT, operations, planning or strategy.
• Knowledge/experience in business-modeling concepts, methodologies and tools.
• Experience working with relational databases and analytics.
• Experience in interpretation and development of quantitative analyses.
• Training in one or more change management and program or project management methodologies.
• Excellent analytical, diagnostic and creative problem solving, facilitation, and negotiation skills. Experience working with cross-functional groups
Excellent compensation program and benefits provided. SJHS is an EEO/AA Employer.