Director, Project Management

About Creative Realities

Creative Realities, Inc. (NASDAQ: CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places they love. We design, develop, deploy, and maintain digital experiences that are contextually relevant, omni-channel, and specific to the physical environment. Our approach is consultative, tech-agnostic, and solution centric. Our capabilities are end-to-end with the ability to deploy at scale - whether its thousands of locations or a single flagship experience. We specialize in key verticals including Automotive, C-Store, QSR, Heath Care, Retail, and Sports & Entertainment with extensive experience in how digital transforms these environments. Our purpose-built CMS software and ad-revenue / monetization platforms are considered best in class and serve as the backbone for successful installations and ongoing support. Visit www.CRI.com for our full story.

Areas of Concentration
Digital Signage | Hardware Installation | Project Management Organization Leadership

Job Overview

As the Director of Installation Project Management at Creative Realities, Inc., you will serve as the Head of the Project Management Organization. Your primary responsibility will be to oversee and lead a team dedicated to the successful coordination and execution of all phases of digital signage installation projects. You will be entrusted with establishing and refining the processes and procedures that enable our team to deliver exceptional results that meet or exceed customer expectations. This role requires a deep understanding of Project Management, AV Installation, logistics planning, strong communication skills, and a keen eye for detail to ensure projects are completed on time, within budget, and in accordance with contract specifications.

Responsibilities

• Leadership and Strategy - Provide visionary leadership to the Installation Projects team, setting strategic goals and objectives aligned with the company's overall mission. Develop and maintain effective processes and procedures for Project Management, continuously improving efficiency and quality.
• Lead the team in creating comprehensive project plans that outline project scope, objectives, deliverables, and timelines.
• Ensure effective resource allocation, including staffing and budget management, to meet project goals and maximize profitability.
• Oversee the coordination of all project phases, from initiation to completion, ensuring that project milestones are met.
• Act as a key point of contact between the Installation Projects team and the Engineered Solutions team, facilitating clear communication on project requirements, budgets, and scheduling.
• Foster strong relationships with internal and external stakeholders to enhance collaboration and drive successful project outcomes.
• Ensure strict adherence to contract specifications and industry standards, maintaining a high level of quality control throughout project lifecycles.
• Implement quality assurance processes to identify and address issues proactively, minimizing project risks and delays.
• Prepare and deliver regular project status reports to senior management, highlighting key achievements, challenges, and recommended actions.
• Maintain comprehensive project documentation, including contracts, change orders, and project plans.
• Recruit, train, mentor, and manage a high-performing team of project managers and coordinators, fostering their professional growth and development.
• Encourage a culture of continuous improvement, teamwork, and innovation within the Installation Projects team.

Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related technical field; Master's degree preferred.
• Project Management Professional (PMP) certification is required.
• AVIXA Certified Technology Specialist (CTS) or Certified Technology Specialist - Installations (CTS-I) preferred.
• Proven track record of at least 10 years in Project Management, with a focus on installation projects.
• Strong leadership skills, with experience managing and developing high-performing teams.
• Exceptional organizational and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to build strong working relationships with diverse stakeholders.
• Proficiency in Project Management software and tools.
• Adept at financial management, including budget creation and cost control.
• Knowledge of digital signage technology and installation processes is a plus.

Our Core Values

The ideal candidate represents these six core values:

• Passionate We are a group of passionate people. This is the best way to describe TEAM CRI. We work hard and we are proud of the results we produce each and every day. And, we have some fun along the way!
• Respectful We value diversity and unique contributions. We foster a trusting, open and inclusive environment. We treat our clients, partners and our team in a manner that reflects these values.
• Do the Right Thing We do what we say we will do. Our actions shall always be fully transparent and genuine. Our dealings with clients, co-workers and partners must always be conducted with honesty.
• Helps First We are stronger when we work together. We help first, whether it’s with our clients or our internal teams.
• Nimble Minded When conventional thinking and processes fail, we want to be the first to provide fresh ideas and solutions. We break through adversity and respond quickly.
• Expects Excellence What we deliver is what we will be measured on. We are committed to getting it right.

Benefits

• Company paid individual portion of medical, Life, Long and Short-Term Disability insurances;
• Access to participate in company dental and vision insurance programs;
• 401(k) program, including company paid match of up to 3% of annual salary; and
• Paid time off and holiday pay.