Director Product Management

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

The Product Director will be responsible for the overall product portfolio and activities related to Paya’s enterprise platforms. As Product Director you will play the lead role for individual product creation and definition all the way through general market strategy and commercialization. This role will be heavily cross-functional and will lead all activity related to new product creation and enhancement. Specifically, this person will work with department leads and key stakeholders to identify strategy and supporting use cases, relevant KPIs and business requirements for successful product development and prioritization. This person will also be able to competently interface with engineering and development teams to ensure project scoping and delivery.

Requirements

• Create and manage product strategies, roadmaps, project plans, and product specifications
• Collaborate with sales, marketing, operations and engineering on product development during the discovery phase to assess cross-partner value, scope of effort, usability, and priority of product features
• Own the feature set and act as the product evangelist to build awareness
• Anticipate market appetite and properly evaluate how new offerings best fit into a multifaceted roadmap
• Prioritize and create detailed product specifications to be used in written specifications, business rules, flows and use cases
• Ensure successful product rollouts by working cross-functionally with business development, marketing, operations, risk, and engineering. Commercialize product releases using Paya’s go to market process
• Ensure that roadmap and prioritization processes are well communicated and understood across the organization
• Assist in the QA process by identifying key use cases and defining priority of any identified issues
• Develop subject matter expertise for end-to-end partner and customer experiences – across all channels
• Create customer experience journey mapping for new product releases; assess current state for existing products, outline and address gaps (e.g., streamline merchant communication processes, partner self-service, etc.)

Qualifications and Requirements:

• Leadership/team management experience
• Minimum 5 years in product or IT roles
• Knowledge of Payments Industry required, either directly or closely related to work at a Software Provider and/or Merchant preferred
• Boarding, customer relationship management, web portal, reporting, and/or residuals knowledge is a plus
• Aptitude for business with critical thinking/problem solving capability
• A proven track record of success in a fast-paced, dynamic environment with multiple competing and sometimes conflicting priorities
• Outstanding verbal, written, and presentation skills, as well as the ability to persuade, inspire, and motivate others
• Passion for great user experience, including the experience of internal operations and partners
• Must be a self-motivated, goal-oriented individual with excellent organizational skills
• Ability to define and translate a vision into detailed and actionable plans
• Strong understanding of all aspects of agile product development and delivery
• Exceptional at communicating with senior management as well as with colleagues from technical and non-technical backgrounds

Education Requirements

• Bachelor’s degree in business, IT/technology, or other related field, or equivalent work experience
• MBA preferred

Benefits

Nuvei offers a wide variety of benefits which include Medical, Dental, Vision, STD, LTD, Paid time off, 401(k) and many other great benefits.

Nuvei perks also include:

• Frequent training programs on new systems and platforms.
• Free Virtual yoga, meditation and fitness classes, community involvement, and many social activities.
• Group Private Medical Insurance
• Up to 2.5 additional days of annual leave a quarter, if company hit quarterly targets
• Employee recognition program and possibilities for advancement in various fields.
• Modern, dynamic and great work environment.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

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