Essential Job Duties and Responsibilities
- Mentor and manage a team of product managers and/or contract resources in all assigned delivery efforts, demonstrate servant-based leadership and knowledge of leading by context rather than control
- Establish and constantly foster strong working relationships with internal stakeholders and senior leadership to ensure clear and direct communication around current and future product efforts, assist when needed to build consensus among stakeholders to optimize experiences for our customers and create efficiencies for our associates
- Coordinate with technology teams on scope, requirements and change management in an agile environment
- Work with the VP, Product and the Product Management teams to deliver product roadmaps that align to the approved product strategy, assist with Quarterly Planning and assigning objectives to Product Management teams
- Build strong working knowledge of the systems and operational processes in the IH landscape that may be impacted with each new product development effort
- Keep a pulse on the competitive and vendor landscape and identify opportunities and strategies to drive business results
- Participate in solutioning; with the ability to dive into the details when needed
- Act as product and technology evangelist and build excitement amongst key stakeholders
- Guide, coach and inspire a group of Product Managers along their career journeys
Education and/or Experience
- Bachelor's degree (B.A.) from four-year college or university or equivalent combination of education and experience
- 8+ years of experience in a Product Management role
- 4+ years leading a team of product managers
- Prior experience delivering industry-leading product and innovations
- Prior experience in real estate, construction, or financial technology
Required Licenses or Certifications
- Certified Scrum Product Owner preferred
Skills/Specialized Knowledge
- Strong business and technical acumen
- Agile/Scrum mindset and expertise
- Experience being the product owner of one or more software products, with a track record of successful releases and updates
- Ability to communicate complex information in simple terms to a wide variety of audiences
- Excellent written and oral communication skills and an ability to work collaboratively
- Ability to negotiate without being adversarial
- Ability to effectively communicate and partner with executives and senior-level leaders
- Ability to lead projects across multiple teams and stakeholders through organization, collaboration, and charisma
- Empathy for the customer and associate experiences as an equal footing input to prioritization
- Ability to influence cross-functional teams without formal authority
- Excellent teamwork skills; strong ability to motivate engineering teams and foster creativity
- Excellent ability to manage expectations while making others feel heard and respected
- Willing to go above and beyond while taking ownership of needs that exist
- Serve as a problem-solver and embrace change
Work Environment
- Annual bonus program
- Health, dental, vision, and life insurance
- Long-term and short-term disability insurance
- Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
- 401(k) with company matching contributions
- Awesome work environment with casual dress
- Team events and gatherings (Pre- and Post-Covid)