Director, Performance Improvement/Risk Management

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a Director of Performance Improvement/Risk Management to join our team. 

Under the direction and authority of Senior Leadership, the Director is responsible for establishing, maintaining, coordinating, and periodically reviewing/revising an interdisciplinary hospital wide performance improvement program to ensure the ongoing monitoring, evaluation, assessment and improvement of patient care and the services of the organization. Responsible for establishing, maintaining, coordinating, integrating, and periodically reviewing/revising all current Risk Management components of the Hospital Risk Management program. Responsible for coordinating education and training of staff for regulatory and accrediting agencies standards/regulations (TJC DHEC, OSHA, FDA). Functions in the role of Hospital Patient Safety Officer. Functions in the role of Patient Relations representative.

Education

Bachelor's degree required

Masters degree preferred

Experience

At least 3 years' experience with Quality Management and Performance Improvement required

At least 3 years' experience with Patient Care Standards preferred

At least 3 years' experience with Regulatory Compliance and Accrediting Standards preferred

At least 3 years' experience with Medical/Legal Terminology preferred

Certification

Certification in LEAN/Six Sigma strongly preferred

PMP/CMP, CPHQ, or equivalent healthcare quality/project management certification preferred

If an RN, it is requirement to be registered and licensed as a RN in the state of South Carolina

Other

Strong verbal and written communication skills

Current full vaccination status required