Director, Payments Product Engineering

Ingo Money is the money mobility company. Founded in 2001, it provides technology platforms and expert risk management to fintechs, banks and businesses that enable safe and instant money movement, from any source to any destination. Ingo’s solutions power deposits and transfers for inbound and outbound money flows, cross-platform P2P, and digital payouts, with network reach to more than 4.5 billion bank accounts, cards, digital wallets and cash out locations. This transformation of traditional payments helps businesses reduce cost and delays while dramatically improving the consumer experience. Ingo Money has funded over $35 billion in transactions across all its use cases since launch and completed the first push payment transaction in the U.S. in 2012. Headquartered in Alpharetta, Georgia, Ingo employs over 200 professionals and serves some of the largest brands in North America.

Ingo Money’s Director of Payments Product Engineering is responsible for evaluating, designing and leading execution of critical and strategic product integration initiatives that require multidiscipline involvement such as Operations, Risk, Finance and Technology. The employee is responsible for analysis, planning and guidance on new product build initiatives working closely with the company’s business units and IT units to design and engineer integrations that facilitate growth of our payment network.

Specific Duties & Responsibilities

• Analyze and deconstruct potential client and vendor interface requirements for feasibility and design requirements.
• Provide highly skilled technical and management advice and assistance to clients and internal staff.
• Work closely with Product and IT organizations to ensure delivered product meets desired results.
• Facilitate and troubleshoot the myriad of problems associated with the design, development and delivery of products.
• Translate complex business requirements and processes into system design solutions and technical requirements.
• Serve as point of contact for both internal and external inquiries related to Product Engineering efforts.
• Provide subject matter expertise to cross functional project groups, including the clients and all levels of company management.
• Collaborate with product owners, and development staff, on-site and remote in the design and execution of product build efforts.
• Provide consultative technical subject matter expertise in support of sales and product
• Ensure delivery meets needs of the initiative while maintaining the integrity of company processing requirement

Skills/Qualifications

• Product management, engineering and business system analysis experience
• Excellent interpersonal and communication skills (both oral & written)
• Process and detail oriented with strong analytical and problem-solving skills
• Strong organization and time management skills
• Proficiency with project management software tools and Microsoft Office
• Exceptional presentation skills
• Strong leadership and collaboration skills
• Ability to work in a dynamic, fast changing environment

Education/Experience

• Bachelor’s Degree in business, computer science or related field preferred
• Minimum 3 - 5 years in a business analyst/product management role in a complex business and systems environment
• Financial services and/or banking industry experience, strongly preferred
• Previous training and product implementation experience a plus
• Previous testing and quality assurance experience a plus