Director Operations

Join us for this incredible opportunity to be part of our team as a Director of Operations at Kona-Kohala located in Kona, Hawaii. We are defined by our incredible people who serve with genuine purpose, pride, and sense of place. 

As a valued member of our team, you'll receive a comprehensive benefits package that includes:

• Earn up to 24 days of PTO (Paid Time Off)
• 401(k) Retirement Savings Plan with a company match
• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• Employee Assistance Program
• Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!

Salary Range: $100,000 - $115,000

As a Director of Operations you will provide first-class service, maintain the Rental Program units in excellent condition, maintain and encourage a positive employee team attitude, and ensure safety and security through supervision of the housekeeping and maintenance departments, coordinating with the owners, front desk, and other related departments. Uphold CoralTree Residences Hawaii values, mission and vision statements and fully support the guiding principles. In addition,  you will help foster a progressive, results-oriented culture, by leading by example, motivating, training and holding accountable all assigned team members for the execution of their roles to achieve rental program goals.

• Requires a High School diploma or general education development (GED) diploma;
• Two years of formal post-high school education in the field of Hospitality Management preferred; Bachelor’s degree desirable.
• Requires 10 or more years working in four or five-diamond hotels in a position(s) with heavy guest service responsibilities.
• Requires three to five years previous hotel management experience with a commitment to guest service and satisfaction; management experience in a five-diamond-hotel is preferred;
• Requires excellent time and project management skills, as well as proven presentation skills.
• Requires strong written and oral communication skills in order to communicate effectively to homeowners, guests and associates; and basic grammatical knowledge to write effective business letters and inter-office memos.
• Ability to effectively manage multiple tasks, in a high-paced, continuously changing environment.
• Demonstrates the ability to interact with the public and colleagues in a friendly, enthusiastic, and outgoing manner including executive team, homeowners, AOAO management, business partners and a very diverse group of hourly team members.
• Must have a valid Hawaii driver license, with a clean driver abstract.
• Flexibility - may exceed 40-hour work week, working rotating or multiple schedules to ensure optimum coverage and may include weekends, evenings, holidays or on-call situations.