Director of Support Services

Reporting directly to the Senior Vice President of Early Learning, the Director of Support Services is responsible for oversight of comprehensive support to children in health and social services and family self-sufficiency program goals in accordance with the Head Start Program Performance Standards, local, state, and federal law, as well as agency policies and procedures .

• Bachelor’s degree in early childhood education, social work, or another related field and 6+ years of experience working in a social, human, or family services environment
• 2+ years of direct people management experience
• Proficient in knowledge of social work principles, referral systems, family support and community advocacy
• Understanding of Head Start Performance Standards
• Proficient in Microsoft office suite
• Must be able to pass a Bright from the Start background check

PREFERRED REQUIREMENTS:

• Master’s degree in early childhood education, social work, or another related field
• 2+ Experience with Head Start and Early Head Start
• Experience with ChildPlus

• Oversee systems and strategies that support a program-wide culture, promoting children’s health, social and emotional well-being.
• Monitor health consultations and ensure health consultants are available to partner with staff and families in a timely and effective manner.
• Monitor implementation of a referral system that coordinates care for children.
• Monitor implementation of a comprehensive plan for trauma care for children.
• Provide required reports in accordance with agency policies and procedures.
• Participate in annual program planning activities and works with other members of the YMCA/Early Childhood Development Company Leadership Team to provide input and perspective as annual program planning activities are implemented.
• Prepare the Content Area Services Plan on an annual basis.
• Supervise Health, Mental Health & Disabilities Staff - EHS/HS.
• Provide ongoing coaching to meet professional development needs of Health, Mental Health & Disabilities staff.
• Offer input on the program’s Professional Development Plan.
• Frequently evaluate the performance of all direct report staff and provide documented feedback.
• Monitor the implementation of comprehensive services activities for insuring program compliance.
• Identify and provide technical assistance needed to Center Staff/Partners in the correction of problems identified through the monitoring process. Establish time frames for correction with appropriate staff and conducts follow up to ensure problems are corrected.
• Monitor input of Health, Mental Health & Disabilities data entered in ChildPlus.
• Develop and monitor a comprehensive record-keeping system that ensures proper documentation of service delivery to children and families to be included in the PIR.
• Monitor the comprehensive services budget, with input from appropriate services area and committees.
• Facilitate and maintain Health, Mental Health & Disabilities Community Partnership Agreements.