Job Summary
Position Description
- Directly supervise non-contract security staff, including the Training Manager/Supervisor, and interface with contract personnel employed either directly or through the contractor’s site manager.
- Direct Security operations to ensure 24/7 uninterrupted security coverage at predetermined levels.
- Set standards, prepare contracts and specifications, and manage the contract for all contract personnel in the department.
- Meet with staff and the contractor's site manager to identify training needs and communicate them to the designated Training Officer.
- Prepare, submit and manage an annual budget including review and submission/approval of invoices.
- Serve as the primary liaison with local, state, and federal security personnel.
- Develop security and fire protection policies and procedures and implement these policies and procedures, including the evacuation plan, security operations manual, security training manual, disaster plan, and related safety planning, policies, procedures and training. Determine and implement updates to security policies and keep all policies, procedures and manuals current with regular, frequent, systematic, and orderly updates.
- Conduct regular inspections and surveys of the campus to identify security, alarm, fire protection, and safety problems and needs, and take appropriate action to correct problems. Conduct value surveys of alarm service contracts, walk test the alarm detection system, and assure compliance with NFPA and other pertinent standards and recommended practices through inspections and vigilance. Conduct fire drills when necessary.
- Conduct security-related investigations and inquiries.
- Oversee the purchase, replacement, location, and monitoring of all fire extinguishers.
- Attend regular meetings with other department heads to determine impact of projects on security operations and systems and advocate the steps needed including, but not limited to, expansion of Security systems to neutralize the impact of those projects. Provide leadership and serve as internal expert for security matters related to building and gallery renovations, new construction / capital projects, and related projects.
- Responsible for planning, initiating, coordinating, and executing emergency planning, including communications with other departments and notifications to staff and the public. Participate on various committees as directed or needed.
- Provide on-site back-up and supervision of Security personnel during incidents and events. Work closely with Events Manager to determine security strategy during activities and events. Assure adequate levels of resources are available and provided during events and activities.
- Purchase and maintain all access control equipment. Oversee all access control badges, clearances, and issuance. Maintain security gates and related items.
- Oversee parking allocations and monitor parking lots for capacity Manage security projects and new initiatives to improve security.
Supervisory Responsibilities
He/she/they must perform all duties related to the management of Security staff including hiring, training, team building, and progressive disciplinary actions as necessary. Must be on-call 24/7 to discuss or respond to emergencies or have an assigned back-up.
Basic Qualifications
- Minimum of a bachelor’s degree and six years of Security management experience, or a master’s degree and four years of Security management experience.
Additional Qualifications and Skills
- Experience using personal computers to include use of word processing, data base, browser and spreadsheet programs.
- Experience using security equipment similar to that used in this facility (i.e. CCTV cameras (Exaqvision), access control (CCure9000), and key control (Morse Keywatcher)). Working knowledge and understanding of museum and library security and fire standards.
- Law enforcement experience.
- Knowledge of Security access control software, equipment, and processes very desirable.
- Previous managerial experience in a complex security operation in an educational, cultural or related "soft" security environment is preferred.
- Experience in an environment with contract security highly desirable.
- Must be able to communicate effectively orally and in writing with diverse constituents.
- Must be fluent in English (written and oral).
Certificates and Licenses
- Must have or be able to obtain First Aid, CPR, AED Certification within 90 days of employment.
- Must maintain Dumbarton Oaks’ FCC Security Radio License.
- Must maintain Dumbarton Oaks’ Basic Business and Security Agency Business Licensees.
Physical Requirements
Work Format Details
Benefits
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
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