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Form of work*NEW* InterContinental San Antonio, located on the celebrated San Antonio River Walk!
IHG Hotels & Resorts, is seeking a dynamic leader to join the new InterContinental San Antonio team as Director of Revenue Management. The InterContinental San Antonio will be a 391-room luxurious, first-class destination serving visitors to San Antonio as well as the city’s robust business and convention industry with an anticipated opening date in late 2024. Following a complete transformation, InterContinental San Antonio will include 40,000 square feet of meeting space, world-class restaurant and bar experiences, and luxury rooftop amenities. Guests will discover touches of subtle luxury and a refined ambiance throughout their experience. A new rooftop design will maximize the expansive and distinctive outdoor space, creating a feeling of openness. In addition to the outdoor pool, multiple levels of dining and gathering spaces will allow guests to meet, eat and relax.
The hotel represents the first property for the InterContinental brand in San Antonio, catering to the city’s strong convention and business travel market, as well as expanding the city’s presence in the high-end leisure market. IHG has the second largest luxury and lifestyle portfolio in the hospitality industry, with more than 450 hotels open globally across six distinct brands, including InterContinental Hotels & Resorts.
Job Overview: We are seeking a highly skilled and experienced Director of Revenue Management to lead and implement strategic pricing, market, and Revenue Management initiatives for our hotel. The successful candidate will play a key role in maximizing revenue through effective utilization of systems, business processes, and industry best practices.
Duties & Responsibilities:
- Conduct weekly Revenue Management Meetings, providing insights on current booking periods and leading discussions on future strategies.
- Collaborate with the Sales Department to optimize meeting space usage, ensuring maximum revenue contribution for both Rooms and Banquet services.
- Manage room and function space inventory, allocating and restricting inventory for optimal revenue and profit.
- Work closely with the Sales team on group rates, dates, and patterns, steering towards optimal time frames for the hotel.
- Prepare and present reports for hotel leadership, corporate teams, and ownership, demonstrating progress toward forecasted goals.
- Establish pricing levels in all segments and actively monitor group blocks for room availability.
- Monitor competitor strategies, analyze market dynamics, and present action plans to management.
- Assist in the annual hotel budget development and ongoing results analysis.
- Guide and train the Reservations and Front Desk teams to achieve Revenue Optimization.
- Collaborate with internal departments to address consistent issues and trends.
Qualifications and Requirements:
- Bachelor’s degree in Hotel Administration, Business Administration, or related field.
- Minimum 5 years of experience in a Revenue Management leadership role.
- Fluent English communication skills, both verbal and written.
- Ability to lift items up to 25 pounds and use various property management and reservations systems.
- Strong mathematical skills, including budgeting, profit/loss concepts, percentages, and variances.
- Understanding of microeconomics as it applies to the hotel business.
- Proficient in effective hotel pricing concepts, yield management optimization, and selling strategies.
- Strong computer skills and familiarity with Revenue Management software.
- Exceptional problem-solving, organizational, and training abilities.
- Willingness to work nights, weekends, and holidays, and ability to travel as needed.
Accountability: This role is accountable for managing the hotel’s revenue-related strategies, achieving and exceeding RevPAR Index and RevPAR goals, primarily in a full-service, luxury, or resort setting with catering and/or convention facilities.
If you are a dynamic leader with a proven track record in Revenue Management, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity to drive revenue success for our hotel.
