Director Of Quality

Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) serves as the experienced, global market leader for in-flight entertainment and connectivity (IFEC) solutions for aircraft. As a systems certification provider, Astronics CSC has worked on over 100 projects for industry partners to upgrade commercial and business aircraft with new passenger power systems, IFEC navigation, communication and flight safety systems. Additionally, Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long-term relationships with industry leaders to help make the connected aircraft a reality. The company now employs over 300 employees and is a six-time recipient of Chicago’s Best and Brightest Employers to Work For award.

Summary

The Director of Quality oversees the Quality Control department at one or more manufacturing locations. Guides, leads, and mentors team members within the Quality Control department(s). Drives change in processes and procedures that ensure quality products. Interacts with cross-functional team members to ensure products and processes adhere to regulatory and customer requirements. Ensures the Quality Management System (QMS) is compliant with AS9100/AS9102/AS9145/ISO14001 and FAA standards.

The Director of Quality acts as the main point of contact with customers.

The Director of Quality is a leader, developing and supporting company goals and objectives while maintaining high morale and motivation within the areas of responsibility. Supports the direct and indirect reports in their development and career growth.

Essential Duties and Responsibilities

• Leads the development and formulation of long and short-range planning, policies, programs, and objectives.
• Plan, direct or coordinate quality assurance programs and formulate quality control policies.
• Manages Quality team(s), which include Quality Managers, Quality Engineers, Supplier Quality Engineers, Quality Supervisors, Quality inspectors and Quality support personnel.
• With the support of Quality Manager(s), measures performance of Manufacturing Operations through the use of various data. Can collect, compile, and analyze data to determine both root cause and corrective actions to prevent recurrence.
• Support the implementation, maintenance, and enhancement of Quality system programs in compliance to AS9100, AS9145, AS9102. ISO 9000:2000, ISO14001, and FAA requirements along with any additional regulatory requirements imposed by other agencies.
• Support overall plant operations by providing technical support, training, and leadership.
• Formulate and recommend manufacturing policies and programs that guide the organization, maintaining and improving its competitive position and the profitability of the operation.
• Manage and drive the non-conforming material system and review processes which includes the following; Material Review Board (MRB) activities and is responsible for ensuring proper dispositioning of the suspect nonconforming product has been carried out, assigning responsibility and ensuring the DMR’s have been addressed and closed as required once the review has been completed.
• Develop, implement, and manage statistical sampling plans, procedures, and statistical techniques all related to receiving inspection.
• Responsible for implementing and complying with all ethical and legal compliance requirements and company core values.
• Other duties & functions may be assigned to this position as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required:

• Ten or more years of progressive experience in various quality management positions within an electro-mechanical manufacturing environment.
• Bachelor’s degree in an Engineering related discipline (Mechanical, Electrical, or Manufacturing).

Preferred:

• Bachelor’s degree in electrical engineering.
• SMT experience.
• AS9100 and AS9145 Experience.
• Six Sigma Black Belt.

Astronics CSC offers a competitive benefit package which is available to full-time employees. Part-time employees may be eligible on a pro-rated basis for the benefits listed.

• Stay Healthy – Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity.
• Save for the Future – 401K & Employee Stock Purchase Plan
• Find Balance – Employee Assistance Program & Wellness Program
• Time for You – Generous Paid Time Off, Paid Holidays and Paid Parental Leave
• Professional Growth - Tuition Reimbursement Program

An offer of employment is contingent on successfully passing a drug test and background check, and applicants who do not successfully pass both the drug test and background check will not be considered for employment.

Accommodation Request

Astronics CSC is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail CSC.HR@astronics.com or call: 847-244-4500. We will make a determination on your request for reasonable accommodation on a case-by-case basis.