Essential Job Duties
- Develop business processes that streamline product planning and delivery, ensure consistent execution across teams, and improve product quality.
- Capture and use data to drive better-informed product decisions.
- Successfully lead a team of Product managers and business analysts.
- Manage product management tools, such as those used for product planning and prototyping.
- Organize and facilitate user interviews, to include driving customer advisory board execution and administration.
- Drive consistent product planning processes and events across all teams.
- Oversee quality assurance checks on new features.
- Work closely with support and sales to improve the customer experience.
- Drive adoption of new features by working cross functionally to eliminate friction points and overcome operational challenges.
- Integrate usability research and market analysis into product requirements to enhance user satisfaction and drive market adoption.
- Define and leverage metrics that inform the success of Products.
- Facilitating user interviews and other market research
- Other duties as assigned by supervisor or HHAeXchange leader.
Travel Requirements
- Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
- Minimum 5+ years of experience of hands-on Product Management in complex environments.
- Must have experience building Zero to One in the Product Life Cycle in a healthcare setting.
- Expertise with SaaS business model and associated product health metrics and configuration concepts.
- Critical thinking/analytical leadership experience is required.
- Deep agile experience with ability to implement the right planning and execution approach for the business.
- Experience presenting to senior executive audiences.
- Ability to develop strong working relationships and assert influence across departments to manage stakeholder expectations and drive the overall success of the product.
- Working experience with Jira, Confluence, or similar Agile software development tools.
- Ability to build strong relationships with customers and internal team members.
- Manage and support US-based teams.
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.