Director of Process Improvement and Systems Management -Management Analyst Supv 3

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Job Details
Working Title: Director ofProcess Improvement and Systems Management
Job Class: Management Analyst Supervisor 3
Agency: Human Rights Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted : 12/09/2023
• Closing Date : 12/29/2023
• Hiring Agency/Seniority Unit : Human Rights Dept / Human Rights-MMA
• Division/Unit : Payroll Processing Unit / Leadership/Cont Improvement
• Work Shift/Work Hours : Day Shift
• Days of Work : Monday - Friday
• Travel Required : No
• Salary Range: $31.62 - $45.82 / hourly; $66,022 - $95,672 / annually
• Classified Status : Classified
• Bargaining Unit/Union : 216 - Middle Management Association/MMA
• FLSA Status : Exempt - Executive
• Telework Eligible : Yes (Hybrid)
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

Make a difference in the lives of Minnesotans.
The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary
The Director ofProcess Improvement and Systems Management serves as an agency leader in project management, continuous improvement practices, and creative thinking to develop and deliver programmatic and IT solutions for the Department of Human Rights.
As the Director ofProcess Improvement and Systems Management you will play a key role in achieving the transformational goals of the Department by directing a unit of staff focused on programmatic and IT systems improvements. In this position, you will identify, implement, and manage strategies, processes, and database system improvements to continually improve the effectiveness of the Department and agency's work.
Hybrid Work Environment
To promote a culture of flexibility, we offer staff a hybrid work environment that varies by team, position, and business needs. With a telework arrangement, onsite attendance may be required for team meetings or as requested by management to meet business needs. Completion of a telework agreement will be required.
Qualifications
Minimum Qualifications
To be considered for this position, applicants must submit a cover letter describing their interest in this position with the Minnesota Department of Human Rights.
Education and Expereince Requirements:

• Three (3) years professional experience leading projects, database and/or systems improvements, or in program administration demonstrating substantial knowledge of continuous Improvement and project management strategies. A Bachelor's degree or higher in Information Technology, Computer Science, Project Management or related fields may substitute for year one (1) year of professional work experience.
• Demonstrated leadership experience sufficient to effectively supervise and direct the work of assigned staff. Demonstrated leadership should include the following:
  • Coaching, mentoring, and/or developing staff while building relationships.
  • Leading teams to meet the organization's expectations for productivity, quality, or goal accomplishment.
  • Understanding of staff development, supervision, and team building.

Applicants who meet the above will be further assessed on the following:

• Knowledge of project management standards, principles, and practices sufficient to determine program direction, plan work and set goals, and monitor and evaluate project/systems improvement needs and accomplishments.
• Knowledge of stakeholder analysis, managing issues, risks and requirements, and reporting and change management.
• Skill in negotiation and facilitation sufficient to participate in discussions among system users, representatives from other state agencies, as well as other vendors on highly complex and sometimes sensitive issues.
• Enhanced organizational, prioritization and time management skills with the capacity to manage multiple tasks with conflicting priority levels and deadlines.
• Analytical skills sufficient to comprehend agency goals in comparison to systems functionality and end-user requirements and discuss viable business solutions.
• Creative problem-solving and critical thinking skills to develop impactful solutions to complex problems.
• Strong written and oral communication skills sufficient to participate in discussions and assist with communications to both technical and non-technical personnel.
• Commitment to civil rights.

Preferred Qualifications

• A Bachelor's degree in Information Technology, Computer Science, Project Management or related fields .
• Experience working with electronic case management systems such as OnBase or other data management systems.
• Experience working in development, test, and production environments.
• Experience navigating complex data flows (retrieval, manipulation and delivery) from multiple disparate sources into a business friendly output of information .
• Direct supervisory experience
• Knowledge of fiscal operations, including interpreting and comprehending data and information on spreadsheets, budgeting, financial and accounting principles.
• Knowledge of experience working within a unionized environment.
• Ability to provide end user training and develop technical training materials.
• Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

Additional Requirements
Successful applicants must pass employment reference checks prior to employment.
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
If you have questions about the position, contact Jessica Fenlon at jessica.fenlon@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jessica Fenlon at jessica.fenlon@state.mn.us .
About Human Rights Dept
The Minnesota Department of Human Rights is the state's civil rights enforcement agency. We are charged with upholding the civil rights of Minnesotans under the Minnesota Human Rights Act, one of the strongest civil rights laws in the country. We are committed to creating an equitable and inclusive Minnesota, eliminating discrimination, and ending disparities and inequities. We work to breakdown policies and practices that perpetuate structural barriers, such as racism, ableism, homophobia, and ageism to build strong communities. To learn more about us, please visit www.mn.gov/mdhr .
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency's mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.