Director Of Operations

About us

Discover revolutionary and innovative fishing fashion with Fishe®. The story of Fishe® begins with one woman’s passion for fly fishing. After a lifetime of fishing in ill-fitting fishing clothing, Linda Leary founded Fishe® with the goal of creating functional fishing outfits and accessories for women. Fishe® exists to create functional fishing fashion for women. We believe in offering inspiring and comfortable clothing that instills confidence. The end goal of Fishe® is to change women’s outdoor apparel forever to ensure comfort and confidence on their outdoor adventures..

About This Role

As the Director of Operations at Fishe®, you'll manage operational efforts over Accounting, Warehouse, Production, and Customer Support. This role is for a leader who is forward thinking and will be in charge of devising and implementing standard operating procedures, budget management, team development, system building and strategy guidance. The role strikes a balance between strategic planning and hands-on execution.

This will be a full-time on-site role, with preferences given to candidates based in Anchorage, AK with the possibility of remote for the right candidate.

Roles and Responsibilities:

Operations and Systems Management:

• Develop company and team OKRs and evaluate throughout the year
• Audit KPIs to ensure team is measuring the correct metrics for company success
• Track project status’ and product updates to the CEO
• Strong coordination between operations across all departments (Warehouse, Sales, Product, Marketing, Customer Support)
• Implement and maintain best practices in warehouse management, including picking, packing and shipping processes
• Uphold solid rhythms of accountability for the team in a way of tasks and process management
• Analyze operational data to identify areas for improvement and implement data driven solutions
• Support system implementation for new sales channels and growth opportunities
• Discover opportunities for cost savings, through technology implementation
• Negotiate terms to reduce costs in all facets of the business
• Manage relationships with vendors and suppliers, negotiating contracts and ensuring on-time product delivery

Team Leadership and Strategy:

• Serve as an extension to the CEO, to amplify her vision and output
• Lead team weekly All Hands
• Establish guidelines for professional development
• Coordinate team calendar for strategy meetings, quarterly reporting
• Guide new project ideas and spec the needs to take it from 0-1
• Proactive oversight on financial management
• Analyze profit margins versus the cost of goods, understand the impact of margin change as it relates to sales
• Tie purchasing to budget to anticipate sales cycles and trends by monitoring inventory levels, managing cash flow
• Strategic planning to raise brand awareness
• Purchasing quality control; serve as final check, ensuring each purchase order (PO) matches with the sales growth needs and budget constraints
• To routinely assess the growing company’s challenges, strengths, and goals to continuously develop the business' long-term strategies.

Skills, Abilities, and Experience

Experience:

• 7-10 years of experience in e-commerce operations or a related field, preferably in the apparel industry or a similar B2C (business-to-consumer) environment.
• Proven track record of leading and optimizing operational processes
• Experience in financial management, including budgeting, cost analysis, and financial reporting
• Strong understanding of inventory management, warehousing and fulfillment
• Ability to work effectively in a fast-paced, dynamic environment
• Experience with systems implementation
• Comfortable working on a small team and wearing many hats
• HR, managing people
• Quickbooks experience is preferred
• Shopify experience is a plus
• A passion for the outdoors and apparel industry is a plus

Skills:

• Excellent analytical and problem solving skills
• Excellent communication skills, both written and verbal, with the ability to present to executives and other stakeholders.
• Project management skills and the ability to manage multiple tasks and deadlines simultaneously.
• Budget management expertise and a proven track record of staying within budget.
• Excellent leadership and team management skills, with the ability to motivate and inspire a team to achieve goals.
• Flexibility to pivot on priorities on a moments notice
• Big picture thinking with a holistic view of the company operations, but not afraid to dive into the details
• Desire to uplift and mentor your team

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• Anchorage, AK 99503: Relocate before starting work (Required)

Work Location: In person