Director of Integrated Health

Mission Statement

Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of Job

Responsible for the coordination of behavioral health and medical services for children in the child welfare system. Establishes and maintains a positive working relationship with stakeholders and providers to enhance service delivery to children and families. Ensure adherence to duties outlined in agreement with Community Based Care integrated Health. Participate as requested in network development activities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Conduct assessments of gaps in the behavioral health service array and assist with developing strategic plans to enhance and expand provider capacity, including the installation of evidence-based programming.
• Manage the care coordination of behavioral health and medical services for children in the child welfare system, as defined in agreement with Community Based Care Integrated Health.
• Oversee the coordination of authorization for services with the appropriate funder, Medicaid Managed Care program, and the Agency for Health Care Administration.
• Ensure timelines for coordination of services and requirements for Multidisciplinary Team Staffings are met.
• Provide assistance, guidance and recommendations for clinical issues and coordination of services.
• Monitor the quality of staffing notes and processes related to higher level of care reviews and referrals for assessments and evaluations.
• Review Key Performance Indicators and develop strategies to improve processes.
• Responsible for quarterly monitoring of case files regarding engagement of services.
• Develop and support relationships with Department of Juvenile Justice, Agency for Persons with Disabilities, schools, courts, and other system partners to provide coordination of care for mutually served families and participate in community committees as needed.
• Work in close partnership with community providers, the managing entity, Medicaid Managed Care program, and other funders to enhance communication, establish processes for timely access to quality services, and reduce barriers to services.
• Other duties may be assigned and/or special projects may be requested.

Working Hours

CNHC’s work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm.

Travel

Travel in and outside of Circuit 13 (Hillsborough County) is required.

Training

All employees must complete fifteen (15) hours of on-line or classroom Training on an annual basis. If the employee is a Certified Child Welfare Professional, Training hours must total twenty (20) annually.

Supervisory Responsibilities

Provide leadership and oversight of the behavioral health care coordination positions and Nurse Care Coordinator Supervisor.

Education and/or Experience

• Master’s degree from an accredited college or university in social work, counseling, human services, psychology, or related field.
• Official transcripts are a mandatory requirement
• Current State of Florida licensure in Mental Health, Social Work or Marriage and Family Therapy Preferred.
• Minimum of three (3) years of experience with child welfare and behavioral health services.
• Minimum of five (5) years of experience in a management role.
• Strong problem solving and decision-making skills.
• Requires the ability to establish and maintain positive working relationships with others.
• Requires a working knowledge of mental health and other co-occurring disorders.

Requirements

• Knowledge of social work practice and theory, specifically in the areas of human development, family systems, community development, conflict resolution, cross-cultural intervention, and basic case methods
• Strong organizational and problem-solving abilities
• Ability to establish and maintain positive working relationships with others
• Self-motivated
• Ability to manage various work assignments simultaneously

Skills and Abilities

Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, copier, and mail machine. Minimum typing speed of 50 wpm; excellent word processing skills. Must be competent with Microsoft Office Suite programs, including Word, Excel, Power Point, Access, Publisher, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skills; effective listening skills; ability to work as a team member, and the ability to work in a multi-cultural environment. Must possess excellent organizational skills and abide by the highest standards of confidentiality.

Pre-employment requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.

• State of Florida licensure in Mental Health, Social Work or Marriage and Family Therapy Preferred
• Valid driver’s license and a clean driver’s license check is required, with proof of insurance
• Criminal background screening (Fingerprinting~ Local Law Enforcement and FBI/FDLE), and Abuse Registry
• Drug Screening is required
• E-Verify (US Citizenship Verification) is required

Other Requirements

Language Skills

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the public.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to be proactive, as well as handle problems involving several concrete variables in standardized situations.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires the ability to sit for extended periods; walk; stand; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk and hear. This job requires visual acuity sufficient to read and to operate standard modern office machines. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is administrative work in an indoor office environment with a moderate noise level (business machines, printers, computers, telephones).

ADA: Children’s Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO: Children’s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.

Children’s Network of Hillsborough, LLC is a Drug-Free Workplace.

If you are currently an employee of Children’s Network of Hillsborough, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.