The Director of Family Support provides administrative oversight and supervision of multiple child and family centered programs, providing services to teen parents, families in conflict and immigrant/refugee families.
The Director will provide guidance, support, and technical assistance to team and maintain open collaboration with Assistant Vice President (AVP).
More specifically, the responsibilities and qualifications of the position include:
Responsibilities
- Develop and maintain collaborative relationships with external and internal stakeholders to foster inter-departmental collaboration/referrals and to enhance program visibility among addiction/mental health professionals, consumer groups, school districts, community-based organizations, government officials and the public-at-large.
- Schedule and maintain regular contact and monthly conferences with funding sources.
- Manage lines of communication with team members, encouraging feedback, and providing clear guidance to ensure all staff members understand their roles and responsibilities within the program framework.
- Cultivate staff to manage program outcomes and meet community demands efficiently.
- Develop and facilitate regularly scheduled staff meetings to review agency information, program effectiveness, training availability, program activities, curriculum, and case conferencing.
- Conduct onsite record checks of required monthly documentation and initiate quarterly internal chart audits; maintain monthly statistics.
- Identify programmatic fiscal needs, optimize staff assignments, and manage workloads to ensure efficient program execution and achieve desired outcomes.
- Ensure programs operate in compliance with contractual obligations and that all required paperwork, reports, and statistics are conducted, maintained, and submitted on time.
Qualifications
Required:
- Master's degree in relevant Human Services field
- Minimum of 3 years of supervisory experience
- Valid Driver's License with a safe and responsible driving history. A properly registered, insured and maintained vehicle in accordance with NYS-DMV regulations to be used to regularly travel from worksite to worksite.
Preferred:
- 3 years' experience working with at-risk families and youth.
- Highly organized, with the proven ability to work independently, prioritize and complete multiple projects, meet deadlines, and maintain consistent attention to detail.
- Committed to FCA's mission and values of diversity, equity, and inclusion across the organization.
- LMSW, or LFMT
- SIFI Certification a plus.
Compensation Information
- FCA is committed to a salary framework that aligns with our culture and values. The compensation range reflected is in alignment with our framework and individual pay decisions will vary based on skills and experience' while still allowing for growth.
Additional Information
- Salary: $70,000 - $75,000/Annually
- Schedule: (M-F), occasional evening and weekend hours as needed
- This role is full-time (35 hours/week), Exempt.
Benefits Information
- Full Health/Dental/Vision Insurance
- Generous, vacation, sick, personal, and floating holiday time
- 403(b); with generous employer contribution
- Flexible Spending Account (FSA)
- Pet Insurance
- Short Term (STD) and Long Term (LTD) Disability Insurance
- Life Insurance
- Employee Assistance Program
FCA is proud to be an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive e