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Position Overview
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's changing every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this change is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.
We're in the midst of a transformation and growth journey to reimagine how we engage with customers as they design and make the world around us. If you excel in a collaborative and high impact environment, we would like to meet you.
You will report to the Vice President of DXC Engineering. You will lead the global engineering team focused on building solutions for the Customer Success domain that span from post purchase, onboarding, learning, search, chat.
Responsibilities
- Lead global engineering teams spanning multiple locations
- Part of the DXC extended leadership team, accountable for scoping and on-time delivery of roadmap in collaboration with product management and design
- Drive a culture of continuous improvement in quality, durability, and productivity, motivated by measurable metrics
- Provide mentorship to managers and ICs to build bench for a growing org
- Provide technical wisdom and guidance in every-day decisions such as build vs. buy vs. open-source
- Improve operational excellence in services deployed by your team
Minimum Qualifications
- 10+ years of experience directing global teams of similar scale in a global name-brand SaaS/cloud vendor.
- Experience leading development organizations with highly complex and scalable products and experience in developing for global deployment
- Intimate familiarity with modern SaaS implementations, including areas such as in-product analytics, A/B testing, canary deployments, etc. and a data-driven approach to product development
- Direct experience with cloud-based document or content management technologies, search, chat, ML and knowledge of commercial and open-source alternatives
- Production familiarity with microservices-based implementations and the planning, testing and deployment nuances specific to such an environment
- Ability to communicate effectively in writing, orally or via presentations
Preferred Qualifications
- High-energy with passion that fosters loyalty, motivation and commitment in team members
- Hands-on and entrepreneurial style — one that looks to become personally involved in all elements of managing their functional responsibility, and someone who seeks to develop like-minded senior managers with similar capabilities
- Does not have need to be the smartest person in a room and instead seeks the optimal outcome from the team
- Challenges the status quo, be a role model and sets the high bar on engineering excellence
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting
https://benefits.autodesk.com/
Salary transparency
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:
https://www.autodesk.com/company/diversity-and-belonging
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