Position:* Director of Learning, DEI and Staff Development*
Job Location: Downtown, Brooklyn, NY
Position Type: Full Time 35 hours per week
Salary Range: $65,000.00 - $85,000.00 annualized
Brooklyn Community Services (BCS) partners with members of the Brooklyn community to overcome obstacles on their pathway toward self-determination. Since 1866, founded on the principle of neighbors helping neighbors, BCS has worked in neighborhoods impacted by systemic poverty. Today, we continue to support the strengthening of communities by fostering the educational success of children, the leadership development of youth, the employment and housing stability of adults, the advancement of individuals living with disabilities, and the empowerment of seniors and families. Through 42 programs at 28 locations, and over 400 staff, Brooklyn Community Services serves more than 20,000 people each year.
Position Description:
The Director of Learning, DEI and Staff Development will report to the Chief Human Resources Officer. The Director is responsible for developing and providing the essential education and training needs of all staff to ensure they have the necessary knowledge to perform their job and to grow professionally. The Director will develop and implement the organization's current multi-year training needs model and continuously assess the training needs of the organization. The Director will research, design and implement effective methods to educate, train and measure the performance of the BCS workforce. The Director will assist in the development and implementation of BCS’s diversity, equity and inclusion (DEI) initiatives. The Director will also partner with the DEI Committee to develop strategies to maintain a diverse, welcoming and inclusive workplace.
Responsibilities
- Set and implement training goals including launching organizational training needs assessment.
- Collaborate with internal departments, external entities and subject experts to develop and implement training strategies and policies to improve internal processes that meet regulatory and organizational requirements.
- Continue to assess employees' training needs in relation to the organization's goals, including conducting focus groups with managers, supervisors, and line staff. Revise training resources to meet the existing and emerging training needs of the workforce.
- Obtain and /or develop effective training materials utilizing internal and external resources.
- Coordinate training for directors, supervisors and non-managerial staff
- Develop and administer evaluation instruments that measure the effectiveness of training programs.
- Maintain electronic records of employee training and produce statistical reports.
- Serve as liaison for the organization to external training committees and Staff Development planning groups.
- Plan, organize and facilitate employee development and training events.
- Develop and maintain organizational communication strategies to inform employees of training and development events and resources.
- Participate in all professional development aspects of agency retention efforts.
- Learn needs related to funders and regulators, program locations as needed to perform all aspects of the responsibilities required by the position and integrate all training required by or related to funders and regulators.
- Research, develop, recommend, and execute creative strategies to foster the organization’s diversity, equity and inclusion goals. Assist in strategies to attract employees from diverse backgrounds and aid diversity and retention initiatives.
- Perform other related duties as assigned.
Qualifications
Required Skills/Abilities:
- Bachelor's degree in relevant field (learning design, organizational management, Human Resources, Education or a related field) with at least two years of experience designing and implementing employee development training programs, or a satisfactory combination of education and experience
- Experience with implementing DEI initiatives, Staff Development initiatives, or related experience
- Excellent verbal and written communication skills
- Strong facilitation and presentation skills
- Ability to evaluate and research potential training offerings
- Ability to design and implement effective training and development curriculum
- Proficient computer skills, including MS Office Suite, Google Workspace
- Strong interpersonal skills
- Experience working in an organization providing human services is a plus
- DEI Certification through accredited school or program is also a plus
BCS requires that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation.
BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.
Job Types: Full-time, Part-time
Pay: $65,000.00 - $85,000.00 per year