Director Laboratory Hospital Services

All the benefits and perks you need for you and your family: 

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources 

Our promise to you: 

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. 

Schedule:  Full-time    

Shift: Day

Location:  AdventHealth Porter

The role you'll contribute:  

Manage hospital laboratory processes, spending, develop laboratory strategy along with the AdventHealth Laboratory Services, Medical Director and Hospital Administrators. Maintain a set of balanced scorecard metrics, lead the integration of the laboratory within the hospital environment, manage relationships of the laboratory with other Hospital Services, manage the lab personnel, maintain an understanding of IT systems and data sources associated with hospital laboratory services.

The value you'll bring to the team:  

• Maintain a high level of proficiency and current knowledge of trends in methodology, technology, and ways to deliver service regarding laboratory medicine. Coaches' leaders and team to meet strategic and operational goals. Ensures compliance with all AdventHealth policies and procedures, HR, Corporate responsibility, etc. Provides a safe and engaged environment for associates to work in. Collaborate with other laboratories, CoLS, or hospital sites to implement evidence-based practice or system best practices.
• Operationalize policies and procedures developed by AdventHealth Laboratory Services and the Hospitals. Establish policies and procedures necessary for site-specific processes in conjunction with the Quality Director and Technical Operations Director and appropriate specialist. Ensure compliance with all rules, regulations, and guidelines of our regulatory agencies; CLIA, CAP, TJC, CMS, etc. Ensure that process performance metrics (Scorecard) meet internal goals and the expectations of the customers of various Hospital Services. Maintain an understanding of information systems (LIS, EHR, DI, etc) to optimize our quality, service and work environment. Utilize a formal quality management method; Focus PDCA, Six Sigma, LEAN, etc.
• Understand and effectively use tools available to manage financial performance of laboratory; EPSi, Lawson, databases, etc. Ensure inventory management mechanisms are in place. Develop operating budget annually in collaboration with AdventHealth Laboratory Services leadership. Schedule and assign personnel to optimize productivity and minimize unbudgeted hours. Review financial metrics monthly. Develop and implement action plans on any unfavorable spending trends.
• Represent the laboratory in system laboratory meetings, hospital and, medical staff committee meetings as required. Consults with medical, nursing and administrative staff on a regular basis to coordinate and improve service and quality of patient care. Handle and resolve customer complaints in a timely manner. Ensure integration of lab quality improvement initiatives with that of the hospital. Establish and maintain productive working relationships with other hospital divisions and medical staff.
• Create, understand and communicate a strategy within your areas of responsibility to align with AdventHealth Laboratory Services strategic plan and the specific AdventHealth hospital goals and objectives. Manage and Lead the laboratory (s) to meet the strategic plan.

he expertise and experiences you'll need to succeed: 

Required:

• Bachelor's degree
• BS/BA in chemical, physical, clinical lab/medical technology, Health Care Administration, OR equivalent area pertaining to the laboratory.
• 5 years MT or MLT experience, including 3 years hospital supervision and management.
• ASCP Certification OR equivalent from American Society of Clinical Pathologists.

Preferred:

• Six Sigma/Lean Fac Certification
• Certified Project Manager
• Six Sigma Green or Black Belt