Director - Hr Operations

Decatur

IL - Illinois

Human Resources

Director, HR Operations
Location: Decatur, IL, Chicago, IL, or Erlanger, KY (monthly travel to North America HQ in Decatur, IL)
Position Overview:
We are seeking a highly skilled and experienced HR Director to lead our HR operations team. The successful candidate have a strong background in operational efficiency, process improvement, project management, and customer experience. They will be responsible for overseeing all aspects of day-to-day HR operations, including but not limited to payroll, benefits administration, HRIS data management, global mobility, compliance, and process improvement initiatives. This role requires a strategic thinker with strong leadership abilities and a proven track record of driving operational excellence in a complex, multinational organization.
Key Responsibilities:

• In close partnership with the global process owner, develop and execute HR operations strategies to optimize technology enablement, HR service delivery, and the user experience.
• Cultivate a high-performing HR operations team located across multiple regions focused on skill development, career pathing, and colleague engagement.
• Manage direct reports including managers of payroll, service center, compliance, global mobility, and workforce administration.
• Establish a standard customer experience philosophy to ensure a positive colleague, candidate, and manager experience
• Develop, publish, and maintain operational metrics and analytics to measure the effectiveness of the team and customer satisfaction.
• Oversee U.S., Canada, and expatriate payroll administration and ensure accuracy and compliance with local regulations in all jurisdictions where the company operates.
• Lead teams conducting leave of absence administration, HRIS data workflows, and compliance to ensure a positive colleague, candidate, and manager experience.
• Oversee global mobility and domestic relocation services including policy review, taxation, immigration, and vendor management to deliver positive experiences for colleagues and their families.
• Serve in a lead HR role in technology implementations and M&A activity.
• Utilize ongoing feedback channels to drive continuous improvement initiatives enhancing the efficiency and effectiveness of HR operations processes and procedures while prioritizing data accuracy.
• Actively manage vendors and associated budgets in conjunction with procurement.
• Partner and build relationships with cross-functional teams Finance, Legal, and IT, to support business initiatives and ensure compliance.
• Stay abreast of emerging trends and best practices in HR operating models and leverage this knowledge to enhance service delivery.
• Ensure compliance with all applicable laws, regulations, and company policies related to HR operations activities.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 7+ years of progressive experience in HR operations with at least 3+ years in a leadership role, preferably in a global/multinational organization with large hourly workforce
• Strong understanding of U.S. and Canada HR regulations, compliance requirements, and best practices.
• Demonstrated experience managing HRIS, payroll, total rewards administration, and talent management administration required. Managing a global team a plus.
• Proven track record of driving process improvement initiatives, achieving operational excellence, and delivering measurable results.
• Excellent leadership and people management skills, with the ability to inspire and motivate teams across different regions.
• Exceptional communication, interpersonal, project and change management skills.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage short-term and long-term priorities.
• Certification in HR (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus.

Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:82111BR

Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

• Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

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ADM unlocks the power of nature to enrich the quality of life. We're a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We're blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We're a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We're an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we're a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

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