Director - Design & Construction, Site Services

The Position

The responsibilities for this position may include, but are not limited to:

• This Director level position has overall leadership and strategic accountability for a team of Genentech project managers in the execution of construction projects supporting a specific internal Genentech client group’s small project portfolio. Client groups for this specific role include our South San Francisco office based customers (Product Development, General & Administrative and Commercial), as well as site work projects.
• The small project portfolio will consist of projects ranging in dollar value between ~$50K and $10M for each project and will be located at the Genentech South San Francisco or Dixon campuses. Such a portfolio consists of ~30 – 60 active projects at any given time, have a total portfolio project value of $30M - $70M, and expected annual cash flow of $25M - $50M.
• The Director may also be responsible for 1 – 2 medium sized projects ($10M - $30M) in addition to managing the portfolio work.
• Overall value of projects overseen by this role will typically be in the range of $40M to $80 Million per year, with an annual cash flow of $30M - $70M
• The Director will be the key point of contact/liaison between Design & Construction and the representatives of their respective customer group, managing the relationships between the groups and resource planning to support the customer, and resolving escalated issues.
• Manage the relationships and alignment between Genentech and the alliance architectural\engineering firms and general contractors executing work on their portfolio.
• Leadership expectations of this position include ensuring that the group has the appropriate forward looking strategies to meet the business needs of the site.
• Responsible for managing the finances around the portfolio of customer projects, to support the customer in staying on budget targets for the year.
• A portion of the Director’s time will be spent on leading or supporting process improvements within Design & Construction.
• This role will have major interfaces with representatives of key customer groups (frequently ~PL7 to PL9 interactions, with periodic meetings with customer vice presidents) and will carry full responsibility for the results of their organization to Genentech.
• Make decisions on how to best address customer project requests, the timing around project starts to meet customer needs and annual spend\cash flow targets, the approaches for efficient project delivery, staffing assignments, and issue resolution.
• This role is expected to be an effective communicator of ideas, project goals and results. With minimal supervision, is expected to make effective presentations and updates to senior management and in broader forums.

• Responsible for creating an environment for the team to learn, develop and grow – both from a leadership and technical perspective.
• This role will also frequently interact with senior leadership (Operations managers, Directors and Project Executives) of the key alliance design and construction firms hired to support the project work.
• A key role of the position is to manage ambiguous business situations, resolve conflicts or disagreements between different project stakeholders, and manage the customer relationships.
• This role’s direct reports are between four (4) and seven (7) Project Managers (level SE6 to SE7). Mostly (3 - 5) blue badges, but may include some contingent workers (green badges).
• Successful completion of Genentech specific site training and continual training compliance will be an important accountability.
• Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Demonstrate professional conduct when communicating with peers, customers and managers.
• Positively influence others to achieve results that are in the best interest of the organization.

Direct & Lead Staff:

• This role shall hire, develop and lead a staff of Genentech project managers, varying in level from SE6 to SE7, who will each execute approximately 5-12 construction & engineering projects at a time (typically between $50K and $20M in value per project, although occasionally 1 – 2 medium sized projects as well).
• Identify upcoming project starts, manage the resourcing of his\her team, and provide project assignments to their project managers.
• Responsible for supporting their staff’s work and will hold weekly \ bi-monthly one on one meetings with each project manager on their team to provide direction and coaching on how best to execute the work, help with escalated issues, and to guide them in career development.

Customer Relationship Management:

• The Director of this team is the direct interface between Design & Construction and the key representative(s) of a major Genentech functional group. For this role, this will be our Real Estate and Workplace Effectiveness team, working with office based clients (Product Development, General & Administrative and Commercial groups), as well as representatives of other site based team (Site Operations, Workforce Services, etc.)
• This role will be highly engaged with the customer in understanding their business needs, and working to translate those needs into individual engineering projects.
• The Director will have a significant impact to ensuring the built environment supports the ability of a major functional group at Genentech to operate efficiently in their occupied facilities.
• Assist in developing new project scopes, providing input on initial costs and schedules for that customer’s portfolio of work (cLRP level estimates), and assist the customer in making decisions about when to start new projects.
• To support this work in the Planning/Project Initiation stage, the Director will engage resources as appropriate for constructability reviews, alternative analysis, scheduling, estimating, etc., to assist the development of the scope.
• Once ready, assign a project manager from their team to execute the defined project scope.

Portfolio Management for the Supported Customer Group:

• The Director will be responsible for the portfolio of projects executed for their customer group, and is responsible for the cash flow and budget & resource management of the functional area’s portfolio.
• On a monthly basis, will meet with the leadership of that functional area (typically a director, senior director or executive director) to review the portfolio and assist the customer in prioritizing their portfolio to meet available project resources.
• A key deliverable for the director in this role will be the creation of a portfolio financial report, detailing the budget and cash flow status of the portfolio on a monthly basis. Decisions on which projects to start \ stop \ hold are made based on this reporting.

Manage Relationships with Key Suppliers:

• The design, engineering and construction of the projects executed for each customer group will be done by a number of alliance design and construction firms, who will partner on a portfolio basis with the project managers to execute the work in an efficient, well coordinated manner.
• The Director will be responsible for managing the relationships between Genentech customers and their project managers with these firms, to ensure positive interactions, and a collaborative and efficient approach to the work.

Continuous Improvement:

A subset of the Director’s time will be dedicated to leading or supporting continuous improvement initiatives within Design & Construction to enhance customer relations and workflow efficiency. The initiatives will typically require team building, cross functional leadership & wider business understanding.

Project Approvals:

The Director in this role can independently approve capital projects up to $1M. This role will also chair the Project Review Committee (PRC) on a rotating basis, along with the other two Directors (Group Leaders), with responsibilities to review and approve projects up to $2M and authorize projects with higher value to be presented to Sub-CGC for approval.

Requirements:

• Bachelor’s degree in Engineering with a preference for mechanical, electrical, chemical, environmental, architecture or related field.
• Certification in project management (i.e. PMI certification), Six Sigma, Lean or Operational Excellence or additional relevant management training is desirable.
• 15 years minimum experience in Engineering, Project Management, Facilities, Planning or related field.
• Good working knowledge of project design, construction and management.
• Excellent interpersonal, leadership, collaboration and conflict resolution skills, as the role works frequently in a resource challenged and schedule sensitive environment.

• Confidence in leading a team of project professionals, positive attitude, and a good temperament for customer interaction is a must.
• Excellent communication and presentation skills, and must deliver effective presentations to senior management
• Must embrace approachability and true relationship building with customer and third party partner groups.
• Excellent organization and planning skills.
• Advanced Microsoft Office and Google Suite skills.
• Exceptional teamwork and collaboration skills are essential to facilitate the work of cross-functional and interdepartmental teams.
• Must be dependable, attention to details, and proficient in coordination tasks.
• Self-starter and ability to work with minimum or no supervision.

The expected salary range for this position based on the primary location of California is $168,800 - $313,600.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

Diversity and Inclusion (D&I) are critical to the success of our company and our impact on society. We believe that by championing diversity of background, thought and experience, we can foster a sense of belonging and provide an environment where every employee feels valued, included, and able to contribute their best for the patients we serve. We’re focused on attracting, retaining, developing and advancing our people to their full potential by rewarding bold ways of thinking and integrating inclusive behaviors into every aspect of our work.

Genentech is an equal opportunity employer,  and we embrace the increasingly diverse world around us.  Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status. For more information about equal employment opportunity, visit our Genentech Careers Homepage. 

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