Director: Business Intelligence

What we're looking for: The Director of Business Intelligence (BI) is responsible for the development of business intelligence and analytics programs to support key RSNA business operations and strategy. This position leads a team in the design, development, and validation of dashboards and reports following industry and organizational best practices and using a variety of tools and data sources. This position is also responsible for leading a team who creates insights and understanding through the analysis of both quantitative and qualitative data gathered through survey and program evaluation activities. The Director of BI will develop a deep understanding and assume ownership and responsibility of RSNA’s data, forming connections, identifying trends, proactively suggesting research or additional data collection, and incorporating new data into the ecosystem. They will also provide insights, increasing the impact and value of report products. 

This job might be for you if you're interested in: 

• Working at a not-for-profit, mission-based organization. 
• A welcoming and supportive environment that gives you an opportunity to impact patient care. 
• Excellent work-life balance – reasonable working hours, generally no weekends.
• A hybrid workplace environment, spending a minimum of two days per week on average in our Oak Brook, IL headquarters office.
• A competitive compensation package that includes outstanding medical/dental benefits, incredible long-term savings benefits, generous time off (including a week-long Winter Break), paid parental leave and more. 
• Training and professional development opportunities. 

The right candidate:

• Is committed to maintaining an environment that enables the team to do great things with data, and to grow to their fullest potential.  Responsible for hiring, development, and evaluation of Business Intelligence department team members.
• Leads the development of organizational dashboards and reports, including Board and other major Committee/Council reports, tracking various metrics and trends, providing insights. Collaborates with business users to develop insightful analyses for operational and planning needs.
• Oversees survey research activities including needs assessments, surveys, and program evaluation projects. Manages development and presentation of reports involving quantitative and qualitative analysis of results.   
• Provides assessment of customer behaviors and needs, identifies gaps, identifies benchmarks and metrics for evaluation, and interprets findings. Publishes reports and presents to staff and volunteers to enable data-driven decision making throughout the organization.
• Develops a comprehensive understanding of all RSNA data and the relationships amongst the data to help break down silos between independent data sets and create a centralized data experience. Proactively identifies, analyzes, and interprets linkages and trends in all organizational data sets.  
• Leads the organization’s data governance initiatives, driving enterprise-level data decisions.
• Identifies data integrity issues, develops recommendations to resolve, and manages implementation of changes with the goal of improving the overall quality and usability of information across the organization.
• Aligns BI strategy for data warehouse, data sets and sources with long-term business goals. Identifies gaps in data needs and formulates strategies for gathering and reporting new data sources.  
• Oversees development of best practices, documentation, and data catalog implementation.
• Partners with IT Engineering on the back-end data infrastructure.  
• Performs other duties as assigned.

What you’ll need:

Leadership

• Three to five years of experience of proven success leading a Business Intelligence department.
• Strong sense of teamwork and continuous improvement.
• Strong interpersonal & communication skills, including the ability to explain technical concepts to business leaders and business concepts to the development teams.

Technical

• Three to five years of technical experience gained by designing, developing, and validating business intelligence products.
• Bachelor's degree in Business Analytics, Computer Science, Applied Mathematics, or equivalent educational experience.
• Proven analytical skills with the ability to use data to back up assumptions and develop business insights. Ability to think conceptually, handle ambiguity, solve complex problems and make thoughtful recommendations.
• Strong knowledge of industry best practices and standards to actively promote the effective and efficient use of enterprise data, Business Intelligence solutions, and development processes to meet management objectives.
• Strong knowledge of data integration and warehouse architecture, relational and dimensional datasets, and ETL techniques needed to deliver BI solutions.
• Experience with the BI product development process (requirement analysis, design, development and testing), preferably within the Agile framework. 
• Experience using data and analytics tools/technologies such as Power BI, SQL, and Python.

What we offer: 

• 12 days of vacation your first year 
• An additional 12 paid holidays, which includes a full week for an organization-wide Winter Break 
• 1 day sick leave accumulated per month 
• Group Pension Plan (403b) – The retirement annuity (RA) is available to employees after one year of employment and Society contributes as follows: 
  • Age 21 – 29 – employee contributes 5% of salary. Society contributes 10% of salary. 
  • Age 30 – 49 – employee contributes 2.5% of salary. Society contributes 12.5% of salary. 
  • Over 50 – Employee is not required to contribute. Society contributes 15%. 
• Optional Supplemental Retirement Annuity (SRA) 
• Full medical, dental, vision and FSA plans effective after 31 days  
• Life and disability insurance 
• Flexible work arrangements 
• A strong commitment to work/life balance 
• An atmosphere that supports innovation 
• A strong commitment to equity, diversity and inclusion 
• On-site free fitness center, on-site wellness screenings
• Tuition reimbursement 
• Free, covered parking 
• More benefit details, open positions, and culture statement at Jobs at RSNA 

The Radiological Society of North America is an equal opportunity employer and prohibits discrimination and harassment of any kind. RSNA is committed to hiring and employing qualified people without regard to race, color, religion, sex, marital status, national origin, age, disability, veteran status, citizenship status, genetic information, sexual orientation, unfavorable military discharge, ancestry, order of protection status, pregnancy, or any other legally protected characteristic. All employment decisions at RSNA are based on business needs, job requirements, and individual qualifications.