Job Description
Minimum Clearance Required to Start: TS/SCI with Polygraph
Location: Annapolis, Junction Maryland
We are supporting a client with identifying a System Administrator II. This is a full-time position.
This role requires a government clearance. To be considered you must be a US Citizen.
Job Responsibilities
- Hands on experience manages IT system infrastructure and assist with day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- This role will provide Tier 1 (Help Desk) and Tier 2 ( Help Desk Escalations)
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Hands on experience with UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, and configuring network components
Core Skills
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Minimum Requirements:
- OR Five (5-10) years of additional SA experience may be substituted for a bachelor’s degree.
- Scripting: Java, Bash or Python ( one of the three skills)
Knowledgeable in the following skills:
- Configuration: Ansible/Puppet/Salt
- Containerization: Docker or Kubernetes
- Monitoring: Nagios/Splunk (configuration)