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At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
One of our clients has a brand-new opportunity for a Desktop Technician to join their team onsite in the Malvern, PA area. They are looking for a well-spoken professional, who has excellent verbal and written communication skills. This Technician will be supporting Lenovo laptops and a mix of network printers, supporting 2,200 end users both onsite and remote. This candidate should be familiar supporting Windows 10 – 11 as well as the ServiceNow ticketing system. This role will also be working with IMAC – receiving equipment, unboxing, and deploying (set up, breakdown). They will also be responsible for shipping and tracking equipment to remote users, as well as track returns documenting everything in the ticket. This Technician may be required to do some additional asset management as needed. This role will require a candidate to work Monday through Friday, 8am to 5pm.
Skills and Qualifications:
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
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One of our clients has a brand-new opportunity for a Desktop Technician to join their team onsite in the Malvern, PA area. They are looking for a well-spoken professional, who has excellent verbal and written communication skills. This Technician will be supporting Lenovo laptops and a mix of network printers, supporting 2,200 end users both onsite and remote. This candidate should be familiar supporting Windows 10 – 11 as well as the ServiceNow ticketing system. This role will also be working with IMAC – receiving equipment, unboxing, and deploying (set up, breakdown). They will also be responsible for shipping and tracking equipment to remote users, as well as track returns documenting everything in the ticket. This Technician may be required to do some additional asset management as needed. This role will require a candidate to work Monday through Friday, 8am to 5pm.
Skills and Qualifications:
- Leadership experience required, must be proactive
- Comptia A+ (required), or 90 days after hire
- Lenovo warranty certifications a plus
- MS Office O365 experience
- SCCM and autopilot imaging experience
- Must be detailed and process oriented
- Able to work independently following detailed steps and be able to document troubleshooting steps taken and maintain daily ticket status
- Self-motivated, accountable with a "can do” attitude
- Familiar with break-fix support, changing system boards, hdds, laptop LCDs etc.
- Good trouble shooting skills both HW and software
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
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