Desktop Support Technician - 49620

We have an immediate long-term contract opportunity with one of our key clients for a position of Desktop Support Technician, to work in Allentown, PA.
Responsibilities:

• Provide on-site technical support to end-users for IT-related issues and challenges.
• Ensure the functionality and performance of Windows 7 and 10 operating systems.
• Troubleshoot Windows 7 and 10 operating systems to resolve user-reported issues.
• Perform hardware and software installations, configurations, and upgrades as needed.
• Diagnose and resolve technical hardware and software issues related to PCs, laptops, printers, handheld devices, and cell phones.
• Collaborate with the IT team to implement and maintain IT policies, procedures, and best practices.

Qualifications:

• High school diploma or equivalent; additional certifications or technical training is a plus.
• Extensive years of experience in providing Desktop Support and technical assistance to end-users.
• Proficiency in troubleshooting Windows 7 and 10 operating systems.
• Strong knowledge of PCs, laptops, printers, handheld devices, and cell phones.
• Excellent problem-solving and diagnostic skills.

**ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W2**
For immediate consideration, please contact:

Tushar
PRIMUS Global Services
Direct: 972-471-9792
Phone No: 972-753-6500 Ext: 411
Email: jobs@primusglobal.com