- Bachelor’s degree in computer science, information technology, or a similar field.
- 3+ years working as a help desk specialist.
- Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors.
- Knowledge of computer software systems, including databases, office applications, and operating systems.
- Excellent analytical and diagnostic skills.
- Advanced knowledge of help desk software and remote-access systems.
- High-level communication skills.
- Ability to troubleshoot complex hardware and software issues.
- Patience and understanding.
Job Type: Contract
Pay: $28.00 - $32.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
- Cranston, RI 02905 (Required)
Ability to Relocate:
- Cranston, RI 02905: Relocate before starting work (Required)
Work Location: In person