Address
Form of work
SalaryRequirements:
Support Desktop Hardware/Software troublehsooting
General Break Fix support
Hardware refreshes
Work with IRT team on ticket triaging
Support OPs with tier1 tickets
Strong Customer Support Skills
Handle user hardware onboarding / offboarding
Top 3 Hard Skills Required + Years of Experience
1. Customer Service experience | 1-2 years
2. Support Desktop Hardware/Software troublehsooting |1-2 years
3. Ticket Managment | 1-2 years
- Years of Experience Required: __1-3_______ overall years of experience in the field.
- Degrees or certifications required: N/A
- Disqualifiers: Candidates with ____job hopping______ will not be eligible for the role.
- Best vs. Average: - Been in a DTS role a year or 2, Excellent customer service experience , Hardware software troubleshooting
Job Type: Contract
Pay: $24.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop support: 3 years (Required)
- Computer hardware: 1 year (Required)
Ability to Commute:
- Redmond, WA 98052 (Required)
Work Location: In person
