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Form of workJob Description
Job Title: Desktop/PC Technician
Location: Hagerstown, MD
Duration: 12+ Months
Job Details:
- Installation and moving of PC equipment as well as preparing equipment for disposal.
- Software installation, OS upgrades, antivirus and windows patch updates.
- Printer and other peripheral installation.
- Asset management and inventory update.
- Troubleshoot, repair, and maintain software applications, OS, printers, peripherals & infrastructure.
- Escalation from Helpdesk for OS and application support including in-house, 3rd party applications and market data applications.
- Infrequently, the person will have to extend support after office hours (evenings, weekends) to repair systems or troubleshoot problems.
- Participate in outage escalation.
- Provide vendor escort Floor Support.
- Create and maintain support documentation.
- Interacting with other support groups (local and global) within the firm across multiple platforms.
- Assist Corporate Services with receiving IT equipment from the loading dock, update inventory.
- Multimedia support/assistance in town hall setup or office event.
Technical Skills:
- Image a Machine (laptop / Desktop)
- Knowledge of SCCM
- DNS and DHCP
- Group Policy
- Experience in configuring the new laptop/Desktop.
K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-TEK resourcing provides health care professionals in Clinical, Surgical, HIM and EMR areas. Further, K-TEK provides trained and certified professionals who are RN, LVN and CNA. Our resourcing model supports all clinical needs from Rehab to Nursing. We have experienced PT, OT and ST on staff. We also recruit for health care management professionals. The professionals are experienced and with clean background.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-TEK resourcing provides health care professionals in Clinical, Surgical, HIM and EMR areas. Further, K-TEK provides trained and certified professionals who are RN, LVN and CNA. Our resourcing model supports all clinical needs from Rehab to Nursing. We have experienced PT, OT and ST on staff. We also recruit for health care management professionals. The professionals are experienced and with clean background.
