At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.
We encourage candidates with lived experience to apply. This position is on-site.
Mather Veterans Village is a 50-unit affordable community serving veterans who have experienced homelessness in Rancho Cordova, CA.
Schedule: Thurs/Fri 4pm-12am, Sat/Sun 8am-4pm
Pay: $20.00/hour
Benefits:
- 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
- Early close Fridays - 3 paid hours off early each Friday.
- Health, dental (adult and child orthodontia included), vision, and pet insurance.
- Employer paid life insurance.
- Quarterly bonus pay to on-site staff.
- 403b + match, paid volunteer time, and more.
Minimum Requirements: High school diploma or equivalent / General office experience.
Knowledge and Skills:
- Work with diverse and vulnerable populations who have experienced homelessness.
- Answer telephone and greet residents and guests clearly.
- Treat a variety of people with respect and compassion.
- Maintain confidentiality.
- Decide when an incident is an emergency and take appropriate action.
- Write messages in a legible fashion.
- This is a brief description summarizing the abilities and skills needed for the position.
Experience
Preferred- 1 year(s): General office experience
Education
Preferred- High School or better
Skills
Preferred- Communication
- Detail Oriented
- Listening
Behaviors
Preferred- Team Player: Works well as a member of a group
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization