Borealis Dermatology is a modern, paper free office, led by Dr. Navin Arora. We rely on an array of patient centered software and utilize electronic medical records. Our singular goal is patient care and satisfaction. Please check out our Google and Zocdoc reviews.
We are looking for a full time candidate for the role of Front Desk Medical Receptionist weekdays (full days) and Saturdays or Sundays (half day) depending on the week.
Must have an engaging personality, a friendly demeanor, hardworking team player who is dedicated to patient care.
Front Desk Responsibilities:
- Responsible for the day-to-day operations of the Front Desk
- Manage office schedules/calendars for patients and staff
- Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes
- Clear communication with patients in-person and on the phone
- Managing incoming calls and taking accurate messages
- Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times
- Scheduling and confirming appointments
- Maintaining high level of cleanliness and orderliness of the office
- Restocking rooms and Front Desk as needed
- Assists with training of new Front Desk staff
- Performing chaperone role when necessary
- Performs other duties as assigned
Insurance Billing Responsibilities:
- Collecting applicable co-pays, co-insurance and deductibles and billing balances
- Obtaining and updating insurance information
- Verifying patient insurance eligibility/benefits and inform patients of insurance coverage
- Obtain/retrieve referrals/authorizations/eligibility verification that may be required
- Collecting overdue payments
Required Education & Qualifications:
- Must have intermediate level computer skills, including emailing and proficiency in Google Mail, Google Drive, Google Docs and Google Sheets
- Quick adaptation to patient and office software applications
- High School diploma/GED
- A minimum of 1 year as a medical receptionist
- Must have the ability to multi-task and pay close attention to detail
- Must have general knowledge of clerical practices and clinical procedures
- Must have excellent organization, problem solving, and time management skills
- Must have superior written and expressive communication skills
- Must have the ability to work as an efficient team member
- Vaccinated for COVID-19
- A knowledge of healthcare regulations and medical terminology
- Able to work in a fast paced environment
- Self-motivated, target driven, and able to perform duties with minimal supervision
- Professional work ethic and appearance
Job Type: Full-time
Salary: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Dermatology
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Garden City, NY: Reliably commute or planning to relocate before starting work (Required)
Experience:
- EMR systems: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Dermatology
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person