Deposit Specialist

Do you want to love your job?! Join the Hiawatha Bank family and work in a bank filled with fun!

At Hiawatha Bank & Trust we have a fun culture with flexible work schedules, formal training, and career growth opportunities.

Successful candidates must be friendly and have great communication skills, attention to detail, the ability to multi-task, and will present themselves in a professional manner. A minimum of two years of teller and/or bank experience is preferred.

The primary job duty will be providing outstanding customer service for our valuable customers!

Other job responsibilities will include:

• Process unposted and other exception items
• Open new consumer and business deposit accounts of all types
• Process incoming returned checks
• Reconcile internal official check accounts, Bond Accounts, correspondent bank account and GL Accounts
• Process and monitor stop payments
• Process wire transfers
• Assist in the administration of ACH transactions and related originator analysis
• Assist in the administration of the bank’s BSA program
• Assist in preparation of schedules and documents for various audits
• Flag deceased customers and monitors activity to ensure certain transactions are rejected as appropriate
• Perform address changes and the tracking of returned mail for deposit accounts
• Work with correspondent bank to handle check adjustments and other items requiring research
• Work with and assist branches with operational issues
• Work with eStatement requests and processing
• Assist with the processing of overdrafts, and handling of delinquent and charged off deposit accounts
• Assist in the handling of garnishments, levies, and withholding orders received
• Perform a variety of account maintenance including flagging accounts, changing customers’ status, and boarding accounts onto the core system
• Assist customers with account questions, statement balancing, product support, account maintenance, online/mobile banking, mobile deposit, and debit cards
• Perform daily update/backup tasks
• Understand and follows bank/department regulations, policies, and procedures, and participate in all compliance-related training
• Maintain the highest level of confidentiality/privacy of information

Hiawatha Bank and Trust Company offers a competitive starting rate and an excellent benefits package for full-time employees through Iowa Bankers.

Member FDIC
Equal Opportunity Employer