Address
Form of workHennepin County Human Services is seeking a Senior Department Administrator to be a part of the department's leadership team to provide strategic direction for Human Services by leading the Well-Being service area. This senior leadership position will work with other department leaders to maintain and strategically advance the organization in achieving successful outcomes of safety, stability, self-sufficiency, and well-being. The Well-Being Service area administers programs that focus on attainment of education, employment, and income, including but not limited to childcare assistance, diversionary work programs, family stabilization services, TeenHOPE and Pathways, and youth education.
This leader will guide the Well-Being area, and work across the organization to develop systemic strategies that promote education, employment and economic stability for our residents and address racial disparities. In this position you will provide direction to identify opportunities for greater strategic and operational alignment across programs. The ideal candidate will have the ability to innovate the ways the county supports Hennepin families through childcare, income, and supporting two-generation approach to family needs, and related work force programs.
This leader will guide the Well-Being area, and work across the organization to develop systemic strategies that promote education, employment and economic stability for our residents and address racial disparities. In this position you will provide direction to identify opportunities for greater strategic and operational alignment across programs. The ideal candidate will have the ability to innovate the ways the county supports Hennepin families through childcare, income, and supporting two-generation approach to family needs, and related work force programs.
Location and hours:
This position is hybrid and will be performed both on-site at a Hennepin County building and remotely as job duties require. This position has a primary schedule of Monday-Friday, days, with flexibility to respond to business needs. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About the position type:
This position is a full-time, benefit earning position. You must be a current regular or probationary employee of Hennepin County's Human Services and Public Health (HSPH) department to apply to this position. Limited duration employees are not eligible.
This position is internally classified as a Department Administrator, Senior. Click here to view the job classification specification.About the position type:
This position is a full-time, benefit earning position. You must be a current regular or probationary employee of Hennepin County's Human Services and Public Health (HSPH) department to apply to this position. Limited duration employees are not eligible.
In this position, you will:
- Provide senior level leadership of Well-Being services including leading over 150 staff in the management, planning, and coordination of operations to ensure services are customer-focused and enhance resident access to education, employment, and income opportunities.
- Provide direction and vision for strategic resource management including human resources and financial management/budget.
- Create and engage staff around a unified vision with an emphasis on providing upstream services and enabling families to access education, employment, and income.
- Identify, design, and implement programs that meet desired outcomes and are fiscally sustainable.
- Identify and align funding resources to ensure successful implementation of programs.
- Work across the organization and with community partners to reduce racial disparities for residents in the areas of education, income, and employment.
- Foster and develop leadership at all levels, build talent and maximize strengths of staff and teams, and ensure preparation for succession planning.
- Lead and foster a culture of innovation and teamwork in which creativity is encouraged and knowledge sharing, and collaboration is a responsibility of all employees; use data to inform and guide decisions, policies, and practices.
- Collaborate and build partnerships across the organization to support and further work.
- Use and develop agency performance and community level data and analytics to continuously improve processes, polices, and practices with a focus on improving outcomes for residents/families/children.
Need to have:
- One of the following:
- Bachelor's degree or higher in business administration, social work, public administration, education, or other field appropriate to the position and six years or more of program administration experience in government, nonprofit, education, or an organization closely related to government.
- Ten years or more of program administration experience in government, nonprofit, education, or an organization closely related to government.
Nice to have:
- Experience:
- Leading leaders to strategize for future staffing needs, succession planning, and coaching and mentoring of new leaders to achieve organizational results and equity.
- Managing budgets and finances to ensure they strategically align with department wide fiscal framework and targets.
- Innovating and using data to improve program performance and measure outcomes.
- Working with community providers to advance strategic outcomes and reduce disparities experienced by county residents.
- In complex organizational development, cross-functional management, and/or integrated services design and delivery in a human services agency or related area.
- Cultivating and supporting diverse work teams that promote inclusion, diversity, and equity hat reflects the residents served.
- Ability to:
- Communicate and engage effectively with employees at all levels of the organization, as well as with community members and other governmental organizations.
- Execute the principles of effective and inclusive change management.
- Lead in a virtual environment to build employee engagement and community.
- Establish and maintain effective relationships with elected officials, administrators, directors and managers, community leaders and groups.
- To think and act both strategically and tactically.
- Demonstrate understanding of cultural differences and the impacts of racism on service effectiveness, organizational effectiveness, and on relationships with staff, partners, and those we serve.
About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve, and our communities are connected. By helping one, we help the other.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve, and our communities are connected. By helping one, we help the other.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Note: You must attach a resume and cover letter with your application materials to be considered for this position.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
If you have any questions, please contact:
Jeffrey Smith-Sharp
Jeffrey.smith-sharp@hennepin.ushcpromoEmployment Type: Full-time
