AddressEvent Managers hold a valid and current security guard license, or jurisdictional equivalent, manages events and directs Event Staff Supervisors/Event Staff and provides guidance, either directed or personal action for appropriate responses to field situations based on company, client and/or venue policies and procedures. Directly reports to Houston Branch Manager and assists with maintaining current client relations for the branch by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintain a valid and current security guard license or its equivalent as required in the jurisdiction where the employee works
- Teach and enforce operating standards
- Serves as a principal source of information on rules and procedures governing security and other event management operations
- Communicate with and “brief” event staff
- Manage supervisors/staff responsible for event coordination activities
- Coordinate details of events such as sporting events, concerts, conferences, trade shows and other various events.
- Define company brand through events.
- Ensure staff is adequately prepared for event, including proper uniforms and equipment
- Coordinates with client to ensure the best way to carry out an event.
- Prepares all paperwork, uniforms and equipment needed for event is available and the tasks assigned are completed as planned.
- Is present during the event and handle issues and problems as they arise before, during and after event.
- Ensure that all timelines /deadlines are met and produce satisfying results for the client.
- Ensure that the event complies with the local and national safety regulations.
- Oversee orientation and training programs for new employees
- Fosters a workplace environment consistent with the values and vision of the company.
- Meets deadlines, prioritizes company assignments, and maintains professional composure under dynamic conditions.
- Travels to various job sites to provide supervision and field representation.
- Performs other related duties as assigned by corporate officers and regional managers.
- Obtain and maintain in good standing all required licenses and certification, including without limitation, security, TCM, and NIMS licenses or certifications.
SUPERVISORY RESPONSIBILITIES:
Directly supervises employees and client events. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EXPERIENCE & EDUCATION:
Four years of related management experience, and two years of general experience in security, law enforcement or military police and a high school level education; or 2+ years related work experience and a Bachelor or Associate degree; or an equivalent combination of experience and education.
REQUIRED SKILLS:
- General knowledge of computer operation, Microsoft Office Products; Must become proficient in company Workforce Management System.
- Ability to maintain good client/customer relations and work in a team setting.
- Ability to speak effectively before groups of employees, applicants, customers, and organizations.
- Possess good verbal/written communication skills and people management skills.
- Ability to work in a high paced, high-pressure environment and make sound decisions.
- Work necessary hours needed to complete job preparation plus event hours.
- Complete mandated industry trainings as assigned.
- General knowledge of computer operation, Microsoft Office Products; Must become proficient in company Workforce Management System.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
