Dental Receptionist/Insurance Coordinator

We are a brand new startup, a fee for service pediatric dental office. We are quickly growing, and are looking for someone to occasionaly take calls (on days when we are not in the office --Mon & Fri--or if the front desk is busy helping other patients) and also to handle insurance pre-d's, estimates for pts, and input payments from the EOB, as well as answer questions patients may have. Hours are flexible to some extent, insurance estimates for patients need to be ready for the day patient comes in but can be done at your own discretion of time. Hours for answering phones you must be available to answer the call without background noise.

Responsibilities:

This is a work from home opportunity for someone who has past experience in a Fee For Service Dental Office dealing with insurance
- Occasionally take calls from patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments using dental office software using Oryx Dental Software
- Verify insurance coverage and collect patient information
- Assist with scheduling and coordinate patient appointments
- Maintain and update patient records and medical charts
- Handle billing and payment transactions (we will e-mail you the EOB's)
- Provide excellent customer service and address patient inquiries or concerns

Experience:
- Previous experience as a dental receptionist or billing coordinator
- Familiarity with dental office systems and software (we use Oryx - cloud based software)
- Knowledge of dental scheduling procedures and patient service best practices
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Understanding of dental records management and confidentiality protocols

Note: This job description is intended to provide a general overview of the position. Duties may vary depending on the specific needs of the dental practice.

Job Type: Part-time

Pay: $17.75 - $18.72 per hour

Expected hours: 10 – 20 per week

Benefits:

• Dental insurance

Healthcare setting:

• Private practice

Schedule:

• Choose your own hours
• Monday to Friday

Experience:

• Dental office: 1 year (Required)

Work Location: Remote