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SalaryOur office is a state-of-the-art general practice offering high-tech laser cosmetic and surgical procedures. We are a quality, family-oriented private practice with a friendly, laid-back atmosphere. (No high-volume managed care or Medicaid.). We aim to provide patients comfortable, safe, painless, high-quality dentistry.
Our office seeks an experienced, full-time (part-time) friendly, dedicated front desk Receptionist/ Scheduling Coordinator to join our team. (You will be one of three receptionists.) The successful candidate is responsible for managing the daily office patient schedule, ensuring that all reception/scheduling tasks are completed daily, and coordinating with other departments to ensure the following day's operation is ready to run smoothly. The ideal candidate will have excellent organizational skills, pay attention to detail, be able to work independently and with the team, and have strong communication skills.
You must have at least one year of dental office experience to apply for this position.
Please only apply if you have the experience.
Responsibilities:
- Develop and maintain a master schedule for all activities, such as appointment confirmations, insurance verifications, and tracking and reporting on lab activities.
- Coordinate with other departments to ensure that all activities are reflected on the schedule and that the schedule is completed promptly.
- Communicate with the patients and staff to meet all scheduling requirements.
- Provide regular updates on the status of activities and any changes to the master schedule.
- Monitor and adjust the master schedule as needed.
- Greeting patients with a cheery attitude
- Monitor and maintain the reception area.
- Ensure that all patients are happy, relaxed, and updated while waiting.
- Monitor new patients' appointments for FMX and registration.
- Assist patients in completing forms and documentation.
- Verify and update patient information.
- Inform patients of dental office policies and procedures as needed.
- Move patients through appointments as scheduled.
- Answer and manage incoming calls with an upbeat demeanor.
- Schedule patient appointments
- Confirm upcoming appointments as needed and reschedule broken appointments.
- Organize referrals to other medical specialists.
- Dispatch lab work appropriately
- Collect and receive payments from patients at the time of treatment.
- Inform patients of financial treatment plan options.
- Arrange payment schedules with patients.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
