```Job Summary```
We are seeking a skilled Dental Receptionist to join our team. As the first point of contact for our dental office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. The ideal candidate will have experience working in a dental or medical office setting and possess strong administrative skills. If you are detail-oriented, organized, and have excellent communication skills, we would love to hear from you.
```Responsibilities```
- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm patient appointments using Softdent or similar software
- Answer phone calls and address patient inquiries or concerns
- Maintain patient records and update information as necessary
- Assist with billing and insurance claims processing
- Coordinate with dental hygienists and dentists to ensure efficient patient flow
- Manage office supplies and inventory
- Follow up with patients regarding treatment plans, referrals, or outstanding balances
- Adhere to HIPAA regulations and maintain patient confidentiality
```Experience```
- Previous experience working in a dental or medical office setting is required
- Proficiency in using dental software
- Strong administrative skills with the ability to multitask effectively
- Knowledge of medical scheduling, record keeping, and insurance processes
- Excellent communication skills, both verbal and written
- Attention to detail and ability to maintain accuracy in a fast-paced environment
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
If you meet the qualifications outlined above and are looking for an exciting opportunity to contribute to a dynamic dental practice, please submit your application today. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 36 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Ability to Relocate:
- Albany, NY 12208: Relocate before starting work (Required)
Work Location: In person